APECS Insurance Agency

"I heard about APECS Insurance through Nextdoor app! So happy I called Carol to get a quote for our primary condo insurance coverage. I contacted three independent agents and Carol was by far the most professional, knowledgeable, caring and dedicated to finding the right company and coverage for our specific needs. She found a better, stronger policy than we previously had. She saved our association hundreds of dollars per year, we couldn’t be happier with our new policy and Carol’s outstanding work and service. We highly recommend her and John for all of your insurance needs. Best decision in 2023 was calling Carol! Thank you so much!"

"My original insurance was Kemper, and, when Kemper utterly discontinued car insurance coverage, I was sent only a letter saying my insurance was being discontinued on such and such a date. I had Kemper near 15 years and through several ownership transitions - point is, I had not "shopped" for car insurance in that long, and dreaded needing to do so with all the expectations and changes to costs and standards over time. Enter APECS. I filled out some form about car insurance on line, and I got a call from Carol that same night around 6pm. Now, I do understand that some may consider a 6pm business call out of form, but, it was only to let me know she looked over my form, and I was surprised that someone would follow up so late. I gave her the summary of my situation, and she said could give me a quote if I could give her my VIN and zip code. From that point, I, not Carol, was responsible for a near 2hr conversation. First she was patient while I dug through old paperwork to find my VIN, then dig out my old Kemper quotes to compare what I had before, and then a swarm of questions regarding insurance coverage. The entire time, she was conversational, urged me to ask anything more, processed my quote every different way I asked to get a new total, and found ways to bring the premium down. In the end, again, I, not Carol, was asking *her* about if she took referrals, as I willingly desired to tell others about the unbelievable level of service, kindness, and human connection she provided. I give APECS Insurance Agency all the stars in a night sky. Gods blessings to Carol and John. (Note: I am a real client of APECS. I have a specifically high value to internet privacy. So I utilize a shield account to interact anonymously on the internet.)"

"Carol and John Stearns are great insurance agents. They had helped me get lower rates for my two cars and house Insurance. I had tried 3 other insurance agencies also but nobody could match their rates. Erie Insurance is the company and they have a rewards program that you get a gift card every two weeks for driving safely."

"Working with John was simply amazing from start to finish! I contacted the agency because I was in the market for auto and renter’s insurance. Within an hour, I had quotes that were very appealing, so much so that the quotes were a third of what I was currently paying. Needless to say, I accepted and signed on with the agency immediately! I am overjoyed with the experience and I pray that John will keep helping people (like me who are over paying) and doing great things in our community!"

"Carol and John are great to work with! We were able to change our home/auto insurance over through APECS and were able to have better coverage, more favorable deductibles, and also save some money. I had many follow up questions in the process and Carol was always available with a friendly and prompt response."