Kaiser Permanente San Diego Medical Center

"I recently stayed at the Kaiser Permanente Medical Center, San Diego. The stay was unbelievable in a positive way. The employees displayed care, professional and explained in simple terms when new medication(s) was given. The rooms were clean, spacious and a great view of San Diego. The doctors spoke to you that was simple to understand. They emphasis was to make your stay comfortable."

"I was extremely impressed by how friendly, helpful, and professional my team of health care professionals were. They always greeted me with a friendly smile and hello and asked if I needed anything. I looked forward each day to taking a walk and seeing all the smiling faces. I was always provided with everything I needed. Thank you so much for making my stay as pleasant as possible."

"Had a high risk pregnancy. Gave birth to premature twins here, felt like I was on vacay! Best experience ever. Great food! Beautiful hospital and the l&d nurses were amazing. This was my second pregnancy. Definitely recommend."

"Just here for a prescription today. A line, but it went quickly. Love this facility as it's very new and pretty. The landscaping is phenomenal. Beautiful design and very inviting. It really is park-like. I've been here for other things like x-rays and things go pretty quickly. Convenient."

"TOP NOTCH EQUIPMENT, AMAZING PRIVATE ROOMS, SEAMLESS MEDICAL CARE [CHILDBIRTH EXPERIENCE] I had my baby here and the staff were so helpful and knowledgeable. Shoutout to all the nurses (Paola, Jeannette, Haley Wheeler) who took care of us. Haley Wheeler was my Laboring RN and she was so encouraging and descriptive during my laboring, I knew exactly how to push. She was so enthusiastic that I got energized from it, motivating me to push hard and got the baby out in 50 minutes. I even joked about how she’s like a sports coach. Operationally speaking, I think Kaiser is by far the most efficient. The one system makes it so easy for the Patient. My medical record was already there so all the medical care team knew my history throughout my pregnancy. And when the nurses switch shifts they all are able to care for me as if they were the same person. Then there is also the triaging room vs labor room vs the postpartum (care room). They were all very nice, especially the private postpartum room equipped with large window, 70” tv for your to order food, get educational videos, and watch movies on demand, the private bathroom, in room sink, and bench/bed for your partner. The food was honestly not bad. I spent a lot of time in hospitals for my grandparents and their food is often non-edible. Here the food is pretty decent and there are so so many choices! I loved that all the equipment they used felt like they were the newest and best. The plastic soft needle for the IV made it so much more pleasant than the traditional metal ones. I can actually use my arms and move around, most time I don’t even notice I have an IV. Though wasteful it’s comforting to know that most things are single-use items (ex: speculum, birth balls). The delivery/labor room was huge with a ton of space to move around and Kaiser really respects your labor method so if you prefer to use a birth ball, or water therapy, they got you! I like that every doctor, mid-wife, and nurse have the same recommendation. There might be some different recommendations on how to care for the baby for example, but overall it’s very similar so it doesn’t feel like I’m getting polar opposite conflicting information. Overall I feel like there is a little intervention philosophy with childbirth at Kaiser, which I like."