Boucher Volkswagen of Franklin

"Everything was fine... except when I watched two staff members almost collide as they were maneuvering cars out from the service garage. I heard a screech and saw my car come to an abrupt halt to avoid hitting the car being shuffled out of the the service garage on the way to the back of the building. Maybe your staff shouldn't be driving around blind corners so fast... especially while they are in customer vehicles.. or maybe a convex mirror would make sense so you can see around corners better."

"John was EXTREMELY helpful in helping me through my first lease. He made me feel comfortable, was very up front with what everything meant, and customized my experience as a first time buyer. All staff were super friendly and made this very quick and easy. Highly recommend!"

"Great service and very fair pricing. Only recommended what needed to be done. Was in and out same day with 4 fluid changes and battery replacement. I usually prefer independent shops but Boucher got me in asap, actually gave me a quote over the phone, and even sent a video overview of the entire engine bay and undercarriage. Very happy with them and will be returning."

"We were very pleased with Emmanuel and the team here in finding issues and fixing our Tiguan. You never like to pay for large repairs but knowing our car is safe for our family and it will last a while longer is awesome. The team here was great at communicating with us and also giving us options on how to pay for necessary services. They also were so great at fixing our vehicle in a timely manner. This was our first time here and won’t be the last."