Valley Inn

"This is simple...The staff was fine, nice and friendly. However, the location was less than average. Although this is not a 5-star location it could have been much cleaner and in better shape. The room had spider webs in corners of the room, the bath tub looked like it was 20 years old, the drawers as well as the cabinet drawers were hanging on for dear life. The mini fridge I don't think it worked since it was not plugged in. The location felt ok as far as the security and the key gate to gain entry to park but the room just felt shabby to me."

"This was the worst motel we have ever stayed in. The room smelled bad. The furniture was missing or damaged. There was a damp, dirty rag on the furniture by the TV. The floors were dirty. There were questionable stains everywhere. That was just the room. The clerk was glassed in and a security guard was half asleep. It just felt very seedy. Very gross. Avoid at all costs.. just pay a bit more and stay at a reputable chain. I see the motel replies to poor reviews. If only they spent that time cleaning and providing a decent room"

"1. **NO BREAKFAST SERVED** and I guess not since COVID-19, THREE YEARS AGO!! 2. Dead cockroaches everywhere 3. Noise from nearby freeway 4. Questionable stains 5. Noisy bed 6. Useless soap I booked two executive rooms ($140/night x2) though it sounds like I over-paid according to other reviews. One downstairs on the north side and one upstairs on the south side. The downstairs doors had visible light coming through under the door which allows the cockroaches and other unwanted guests perfect access. Dead cockroaches were found legs up all over the floor. A very live earwig was discovered on the wall. Noise from the freeway could be heard through the large glass door to the patio which caused sleep disruption. The sofa beds in the executive suite looked like they were pulled from the dumpster and contained questionable stains on the cushions and mattress. A questionable red splatter was discovered on the ceiling. The beds were spring loaded and creaked every time someone rolled over. Bring your own soap! The stuff in the rooms does not lather so it takes three times as much to get the job done. The refrigerator was not plugged in so I didn't test it. Now to the good stuff: 1. my crew only needed to sleep there one night 2. The tile floors and shower were nice and 3. the toilet worked"

"Have had the opportunity to stay here numerous times recently. Rooms are always clean. They have gone out of there way to accommodate us. Easy access to parking directly from our room. Handicap facilities made for comfortable stay. King size bed very comfortable. Staff always friendly and very helpful."

"We wanted to spend a night at Valley Inn. during a work trip, so we booked a room through Priceline. I liked how the place looked in the pictures and the price was alright (it was about $100 per night). Since this place was affordable, I didn’t have a lot of expectations and just wanted to have a clean room where I can rest for the night. Once I booked my room, I got an email saying that they will require a $150 deposit once we get there, which is a standard procedure, so it was fine with me. When we got to the hotel, the front desk receptionist only asked me for $100 and also wanted to check my boyfriend’s ID and his credit card, he even told my boyfriend to go get it while he’s taking the payments from me (it was just strange to me). He did though, gave us a room that gas facing the pool instead of the street. We asked where we can park our trailer and the other receptionist looked us up and down and told us that it will additional $25, the parking is supposed to be free and the whole parking lot inside was empty. Overall the place looks unwelcoming and dark. When we walked inside the amenities, there was a mountain of old ACs just lying on the ground. The room… that’s really something else. I think I’ve stayed at many cheap hotels, but I never been to one like this. First thing, I noticed, is how dirty the floors were. The fridge wasn’t working, the furniture was scratched and had stuff written over it. The bedding had holes in it. There’s no shampoo/body wash in the bathroom, just a bottle of soap. There are stains on the floor and the counter, the mirror has knife scratches all over it. Unfortunately, we had to leave this place and asked for a refund. Which they didn’t want to give us at first (and I still haven’t gotten it), since we checked in already; however, they complied after examining the room and seeing everything that I described. I rarely write reviews, but it was just such a disappointing experience and I’m only giving them 2 stars because I didn’t have to stay there."