Starlight Inn Canoga Park

"Let's talk about the hotel experience I had. The front desk staff, particularly the woman in charge, was notably unfriendly and seemed quite unhappy dealing with customers. It's perplexing to see someone who interacts with the public but doesn't seem to enjoy it at all, especially when they are the face of the business. Despite being rated 2.5 stars on Priceline, the hotel's service and quality were so poor, it truly deserved a lower rating. Upon arrival, the receptionist provided a long list of strict rules, making it clear that guests were under close surveillance and that any violation, including having guests in the room, would result in immediate eviction without a refund. During my time in the lobby, I witnessed a couple complaining about the state of their room – it was dirty, the bed was unmade, and there was leftover trash. Astonishingly, instead of offering a solution, the woman at the desk accused them of causing the mess, despite their recent arrival. Their request for a refund was flatly denied. While I understand the complexities of managing refunds in a business, there's an expectation of basic standards of service and cleanliness, which were not met here. Due to Priceline's non-refundable policy, I felt compelled to check in, only to discover that I might have been assigned the same unclean room as the previous guests. I chose to leave immediately. The hotel's cleanliness was severely lacking, almost to the point where it would only be a marginal step up for someone without shelter. The customer service was deplorable, characterized by rudeness and hostility. The condition of the building and rooms was also unsatisfactory, with a pervasive unpleasant odor. This was an extremely disappointing experience, and I advise against staying at this hotel. It's not worth the time, money, or stress. I rarely leave negative reviews, but this experience was so notably bad that it warranted a warning to others."

"What can you say about a 2 star motel that hasn't already been said? The rooms are clean, water pressure in the shower is awesome, just kind of a drag that it's in the middle of the valley, meaning not right off any freeway."

"Great place to stay when you are in the area working. They keep the rooms clean. Towels are small and thin. Follow the rules, they are strict. Its all about the money for the owners"

"I’ve stayed at a few $100ish a night places… this is the worst. AC barely works, strong odor in the room that is not pleasant. My refrigerator literally has a hole on it. It looks okay in pictures but make no mistake this place is absolutely terrible."