Fleet Farm Auto Service Center

"Worst service, department manager likes to argue"

"I needed a car battery. They were helpful and knowledgeable."

"My son had an appointment for an alignment, after an hour they came to him & said they couldn't do it because there was Over $700 of repairs needed & our car needed 4 new tires before they would do the alignment. Funny thing..... my son bought 4 NEW tires not even 24 hours prior! Then they charge my son because he was a walk in.... sorry idiots he had an appointment! So we take the car to another place & what do you know NOTHING wrong with the car & was able to get the alignment. Oh and on the paperwork showing what they claim needed to be done they were trying to charge us twice for the alignment. This place is a complete joke. Save yourself the headache go somewhere else that's qualified to work on vehicles."

"Normally I would have given five stars but Fleet Farm auto dept has completely changed. I went in yesterday for a simple tire rotation and alignment. I use my vehicle for work as well so it’s important I get it back the same day. I was told it would be done by 4:30 and I would get a phone call. I never got a phone call. I called 5 times and never got a person. When I finally got a ride back to the store the auto service center was closed. Since my job requires the use of my vehicle, I took my vehicle using my spare key. The next day the auto service manager, Don, called me and lied to me saying that somebody did call me, (my phone was next to me the whole time and never rang) he didn’t give me an apology for not calling me or for the inconvenience that I had to go through and instead he just threatened me that if I didn’t come in today and pay that he would call the police . So that’s really great Customer Service don’t you think? They hold my van hostage, are a liar about calling me when it’s done and then I have to come get my vehicle after hours always for the next day to be given nothing but threats. This is the last time I will ever go there and I do not recommend her if you want good quality Customer Service go anywhere else . Matthews tire is a good place and so is Wisconsin truck & auto. Fleet farm auto service Center has lost my trust and respect"

"They are all very nice the team there. They explain things to you and even show you what to watch for on your tire wear. I do all my oil changes there and purchased tires there and get the free rotation.. I have been going there for years and never had an issue."