Hilton Garden Inn Anaheim Resort

"Stayed 3 days for an event at Disney right around the corner from the main entrance. Took about 15 mins to walk. Beds were low but very comfortable. All the staff was super friendly and helpful. They do only have valet parking so make sure you keep that in mind but overall a nice hotel."

"We booked the Hilton Garden Inn for a one-night stay because we were taking a family trip to Disneyland. (Our usual hotel was booked). We arrived to the hotel around 8:00AM to drop off our car and luggage before heading to the park. We were greeted by Connie, who would get 5 stars if we could rate her and only her! We told her it was our daughter's 1st birthday and she brought out a special birthday treat! She started off our day with Disney magic and we weren't even in the park yet. Around noon, I see a missed call from the hotel (while we were on a ride) because there was an "issue with our reservation" that was already taken care of when we first checked-in that morning. I called them back and someone different answered and said that there's nothing to resolve. I told him about the missed call I JUST received and he said that the woman that left the message was looking at an old printout. I was slightly irritated to be on hold for so long while trying to celebrate my daughter's birthday just to be told there was no issue in the first place. Around 4PM, we headed back to the hotel to check into our room. There was a swan/heart towel display on one of the beds and a plate of desserts. It was Valentine's Day so we thought maybe it was a fun complimentary addition. Our daughter wanted a snack and we weren't going to deny her a strawberry. Around 6PM, I got ANOTHER call from the hotel when we were back at the park - they had said that the Valentine's set up "wasn't intended for us" and they asked if they could go into our room to "retrieve it." I told them we had already started eating some of the dessert and the front desk supervisor (2/14/2024 evening) asked WHICH ONES? He was still trying to charge us for whatever we ate when it wasn't our fault it was in the wrong room! He kept telling me, "But it wasn't intended for you." How am I supposed to know that? You told us what room to go to and that's where we went. Also, they wanted to take the dessert plate back and give it to the "intended guest" when it was already in someone else's room. That's disgusting and absolutely ridiculous. We definitely won't be back. Also, it's paid valet parking only and it's next to the freeway."

"This hotel was a perfect choice for a first trip to Disneyland! The distance to the park was great - about a 5-10 min walk to the front gate! Staff was so welcoming and helpful and the rooms were clean and comfortable. We also enjoyed the bar after a long day at the parks. Our bartender Elen was hilarious and made a great drink! We will definitely stay here again."

"Overall service was great we felt very welcomed and supported. Unfortunately, the walls are very thin and so is the ceiling. We were constantly being woken up by banging, yelling etc. Manchester bar was great and so was the happy hour. Food options were solid and we never had anything bad... Shocking there's not a normal burger, but an impossible burger (odd). Biggest downside would be the hours of the kitchen. Appetizers only available at 2PM and dinner available at 4PM. Lastly, the pillows were super uncomfortable, we asked for more, as it was like sleeping on a wrapped up blanket and the bathroom towels were thin and ripping. Epitome of "location location location". Huge plus of our stay was the gym... well kept and lots of space/equipment. Overall, I'll only stay here if we can get a room on the highest floor available to avoid stomping noises between 11PM and 3AM."

"The location was up and around the corner a bit. Further walk than we expected to walk to Disneyland. But it was a nice walk as it was. Great hospitality. Front desk was always welcoming and maid service was wonderful. We always had clean towels and beds were made when we got back to our room after our long Disney days. Loved the valet all of them employees were great. Will definitely stay here again in the future."