Mortensen's Auto Repair

"Don't recommend. Had an appointment for a brake line assessment on a Monday. They gave me a $500 estimate at 6pm that Monday night on a completely new brake line. They then stated I needed all this other stuff. Cv joints, tie rod ends, gas lines, wheel differentials, tire rotation, alignment, e brake issue etc. I told them from the get go. Ok do it, but I need it by that Friday at noon at the latest. I was told no problemif any issues they would let me know. I called them that Friday as It was past noon and I had not heard anything from them.It was 7pm and still nothingI went there to c what was going on..They told me they were doing there best but this is why they don't work on older cars. Excuse me you are an auto repair place this is all you work on.I lok at all the vehicles on the shop and mine is actuator as old as many they are working on.I would never take my new vehicles to them as they are always under warranty and they go to the dealership not an auto repair shop.I reinterated I was suppose to have it back by noon as I was suppose to be in the fields combining. The Mortenson guys says go the the field and combine you have another vehicle to use. Which no I did not. I had been given a ride to the shop because I had no other vehicle to use at the time. I then told them this is the last time I would ever bring a vehicle to them. The owner Mortenson said that was fine. That they would give me a call when it was done. I did receive a call until the following Monday after 2pm. I went in pd for all the services that I was told were going to b done. And, to my surprise all they did was put 2 lower tie rods in and fix my brakes. None of the other stuywsd done. I ended up going to Pomps in Darlington to get all the other work done. So I paid $2300.00 for two lower front end tie rods and break lines. Pomps told me that is all Mortenson did. That if they were me they would go back and not leave until they did everything I paid for. I said no, when I say I'm not going back somewhere I don't go back. So you have been warned. Do not go to Mortensen auto repair. Pomps is so much more efficient, customer friendly and they do not take advantage of a woman. I'm a farm girl so it really makes me boil.customers beware."

"Highly recommend! They are just really busy, so it might be a sec to get in. But super good!"

"Excellent service, honest and reliable. Kyle and his team go above and beyond and are very reasonably priced. Wouldn’t go anywhere else."

"Honest, reliable and fairly priced. Kyle will keep your car running and not overcharge you. Highly recommend. Been taking my vehicle there for over 7 years. Always happy!"

"Excellent service, prompt repairs. The owner is more like dealing with a friend. Ive used Mortensen auto for the last 6 years and Kyle has always given me a good heads up on what was wrong with my vehicle both currently and with upcoming repairs as well.....hes never wrong lol."