Holiday Inn Express Chino Hills, an IHG Hotel 15851 Pomona Rincon Road, Chino Hills, CA 91709

"Nice experience here, you could tell this place (and the surrounding area) was newly built. Shower amenities were nice and plentiful, and the bedding and sheets were all comfortable. At some points I could hear neighbors being loud, but since it was just a handful, isolated incidents it was bearable (although that might be an indicator of the walls not being great at sound proofing). They serve breakfast daily, and have a coffee area right outside the cafeteria for guests to use. Overall, a nice stay, and I’d book again if looking for hotels in the area."

"The room was not as quiet as needed due to its location and they are very sterile looking. The front desk clerk was accommodating and personable. The female morning desk clerk was very loud which woke me up since my room was downstairs and right by the breakfast area and front desk. The hotel offered breakfast items with your stay. I could not hear the outside, only inside noises. The room was comfortable and clean. I don't like to use body soap on my hands for washing which was all they had in the dispenser. No bar soap. The male morning desk clerk thankfully gave me a discount on my room due to the noise. They should really take into consideration reflecting noise before they put rooms right by the entrance area. The hotel was easy enough to find and get to from the freeway. There were plenty of other businesses nearby including restaurants. There seemed to be everything you would need to stay a few days if you only had clothes and no personable items. Quite convenient!"

"SHADY HOTEL. POOR BUSINESS PRACTICE. THEFT OF AVAILABLE FUNDS. My room was paid for online. Yet, my card was charged multiple times for large amounts such as $491.34, $342.62, $193.90, $55.17. Manger said it was fixed, and then I just got charged $48.72 sometime last night. Clearly, that’s not the case. Room was great. Shower was not. Coldest setting was still burning my skin one morning. Loud people next door that kept me up off and on throughout the night. Called front desk and it was still happening soon after. 6am and still going since 9pm last night."

"This hotel is quite new. The room furnishings are a bit utilitarian, consistent with a limited service hotel. The big surprise was the bathroom and shower, which, in my view, are as good or better than any brand in the category"