Holiday Inn Express & Suites San Dimas, an IHG Hotel

"Excellent experience. Suites are spacious. Everything works and is clean. Service is wonderful and friendly. Breakfast items never lacking. Highly recommended."

"I wouldn’t go back. It wasn’t horrible but there were signs that said it was under construction but that seemed to be an excuse for being in poor repair. There are letters missing from the way signs, there is a bare feeling to the lobby. The rooms are ok but there were odd people walking around the grounds. It just seemed like a zombie hotel and not well managed. Not horrible just not good. Area is meh as well. Again, wouldn’t go back."

"The staff there was very rude and did not show any respect for me. They should be fired for the mistreatment that I had to endure. I would not recommend this hotel to anyone. The manager does not even show up at the property. He should also be replaced as well. He does not reprimand his staff when they do something wrong. The front desk staff was rude and disrespectful. They were very unprofessional."

"Checked into the hotel and was sent to a room that was occupied. The next room was vacant. The hotel looks as though it has been switched to an IHG property. One of the mornings the breakfast was over an hour late on opening due to the breakfast host not being on time."

"I enjoyed my stay at the hotel. Clean rooms, Dove soap, shower gel, shampoo and conditioner, decent breakfast and nice service. I would recommend it and will come back."