Baymont by Wyndham Monterey Park

"I stayed at the Baymont last month.Staff was very helpful and friendly, rooms were well kept and breakfast was wonderful.I really enjoyed my stay.Unyil I got home and was looking at my credit card statement and realized that I was charged 250.00 for smoking in the room The funny thing is I don’t smoke haven’t for 10 years.They said there was a plastic bag over the smoke detector which I have no knowledge of and does this prove someone was smoking did they smell smoke,find ashes or buts etc..I spoke to hotel and they refuse to refund my money I’m in the process of disputing with my credit card company.will keep u updated,"

"Nice and quiet. Room was clean. Fan in bathroom didn't work and the cable TV got only a couple of good channels. I thought we had a Microwave but no...just a frig. Other then that it was good"

"Around 11pm Pacific Standard Time 1/13/2024- Called and spoke to the front desk agent at the hotel. He stated that his name is Alex. He was extremely disrespectful, outright rude the way he spoke to me. I understand that he is not able to modify my reservation. But that was not the issue. The way he was extremely rude, the tone, the attitude, and finally he hung up when I told him how rude he was. As a front desk agent he needs to be trained on how to be friendly and polite with guests. Very disappointed!"

"WiFi was very slow through the 4 nights we stayed there. This can be easily improved. We think that the entrance and exit in/out of the property is dangerous. You could get rear ended by someone behind because no right turn lane to the property and it is very close to the intersection. The property was clean, quiet, nice wood floor in the room, easy access to highways, many restaurants and shopping stores close by."