Hampton Inn Los Angeles/Carson/Torrance

"This hotel is absolutely horrifying to say the least, the carpet smelled, the rooms have not been updated and the heat didn't work properly. In addition we had an issue at the front desk and dealt with an extremely rude lady by the name of Alicia who didn't care to assist me, she works the evening shift and when I asked her to have the Manager Mariana call me she rudely said I am not having the manager call you. I wrote the CEO of the Hilton Corporation to file a formal complaint against this employee. I've been staying at Hilton hotels for over 20 years and never had such an awful experience and the manager at the hotel did nothing about the employee Alicia however, Lupa at the front desk was very nice. When I initially called the front desk for the Manager I was told she will be in at 9am but she never called me and when I called back at 9:24am I was told the Manager has no set time to come in, basically I was informed the Manager strolls in when she feels like it, so unprofessional. This hotel needs to be renovated and cleaned, I do not recommend this property!"

"Nice decent hotel, check in was easy and room was clean. I was expecting a simple cold cereal breakfast but they have a good selection of oatmeal, sausage, yogurts, waffles and more! I would stay here again when we are in the area."

"Very standard Hampton Inn, had some issues with appliances in room but hotel staff fixed right away. They were very accommodating for a much needed early check in. Not a lot of walking distance restaurants, but mall is just down the road."

"Great service , house keeping is the best here thank you. The front desk associates were very kind. The security guard from 2 to 10 is the best He really watches out for the hotel. I wish they all were like him. Mary lee was very accommodating and professional. I recommend this place I was at first a little undecided to stay because of the city , But this location was great I’m glad I stayed, It was great and will come back."