Quest Diagnostics

"Here's what you need to know about Quest Diagnostics: They have convenient locations, so try to find the closest to you and schedule early in the week, early in the day, and arrive early to check in. Usually, you'll get in quickly, but sometimes the wait can get longer, especially later in the day or week. The staff is skilled and trying their best to be helpful, so gratitude and patience goes a long way. They know you (probably) don't want to be there and try to get you in and out asap. Overall, our visits have been positive, but we've went in with a positive attitude too, and sometimes that makes all the difference in stressful situations!"

"The worst attitude towards my clients that I have seen in my life"

"On Monday Barbara made an easy decision for me that I will never go back to this location. She has been very condescending more than once with me, the other times not even dealing with a problem. This time on Monday 9-20, her attitude while I needed to troubleshoot with her a problem about my insurance and the way it was in the system, she didn't like that I was seeking clarity. She was very condescending then for her to try to turn this around and in front of other people waiting, very abruptly say I'm hostel when I said I don't like your attitude, is not an employee I want greeting me when I come into this office. She has been rude and condescending other times as well which I just let slide thinking maybe she's just having a bad day. I suppose if you never have to discus or work through a problem she's tolerable. But watch out if you ever have a question she doesn't answer in a reasonable way or worse yet tells you to have a seat when your question wasn't acknowledged and you have to ask again. I'm a long time business owner in Carmichael with tons of positive reviews for Studio Hair Design, so much so that a Google search brings me up on the first page with a near 5 star review. I have a positive track record with no complaints to State Board for 20 plus years, much less for hostility. So whose the hostile one? I won't be back to this office."

"Rudest employee ever! It just shocks me when employees are so rude and act like you are a pain in the A** to deal with. Only 2 patients in the office.. However, refused to check us in. Told us to go online. Wouldn't even look up our patient records that were sent over from the Dr. Never was told we had to make an appointment when I called the week before. Don't waist your time.. Go someplace else. Without patients they wont get paid...Obviously this front desk clerk doesn't like her job very much. Maybe she needs to think about how she treats everyone who comes in. Used to get great service but obviously things have changed. Give another appreciative company business.. We did! No more Quest business for us!!! 7/14/20 11am"