Quest Diagnostics

"Great experience! Nelly was great at her job, very kind and efficient. Thank you for your professionalism."

"Extremely rude, unprofessional staff. The 2 females working today 01/29/24 are so incompetent. Every single patient walking in experience the same. From staff had the nerve to ignore a blind person. Giving her instructions knowing she can't see. Got upset that patients has to stand up and point out that she was blind. Please hire individuals that like working with patients. These two are beyond help. Only time it's a pleasant visit is when the male front staff is working. I'm also contacting your new CEO with a recording on these two. I expect nothing but a immediate termination."

"Informed the morning of an 11 am appointment that this location would be closed for the day due to maintenance. This made it challenging as I already had taken my sample I need to turn in that morning so they wouldn’t spoil. This caused me to be a walk in at another location which took an hour to be seen. Really inconvenient when you have to schedule around work."

"I showed up early and they served me quickly. There was a bit of confusion about the services I needed but it was not significant."

"The front desk worker was unable to provide an estimated wait time and refused to provide any information regarding how long it could be before being seen. After asking again if it would at least be under an hour, he said to sit down or leave. Extremely rude staff and would not recommend getting lab work here."