Retinal Diagnostic Center 1663 Dominican Way, Santa Cruz, CA 95065

"My fiance went to the diagnostic center and had small surgery for his eyes. They were professional and they were prompt. He is very pleased with the results."

"Took a 95 year old client who is on oxygen in today for her macular degeneration shot. Waited 2 and 1/2 hours to see Dr. Chen. We let them know after 2 hours that we had to be cautious because her oxygen tank was getting low. Did not expect to be kept waiting so long, tank was fresh today but had a couple errands before appointment. Our concern was ignored. Finally got to a room and doctor came in to say he couldn't do the shot because 2 days ago they got an email there may be an issue with the shots. We asked why no one called before appointment or told us when we got there. No explanation and doctor and staff acted like it was not an issue to wait that long. No apology, no explanation, a complete lack of concern or empathy for the patient. They said we had to wait longer so he could check the eyes. Again we said he oxygen was running low, staff member said "What happens if it runs out?" - my client's response - "I die". Appalled at the lack of compassion for an elderly person."

"Dr. Dessouki has restored my vision through Vitrectomy surgeries to remove eye floaters that were clouding my vision. The results were almost immediate and painless. He and his staff continue to monitor my vision through periodic follow up exams. He cares for his patients hence maintaining his skills, qualifications and reputation. I recommend Dr. Dessouki to anyone seeking a great Retinologist."