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Quest Diagnostics
7880 Wren Avenue, Gilroy, California 95020
About the Quest Diagnostics
Quest Diagnostics is a leading provider of diagnostic testing, information, and services. Located at 7880 Wren Avenue in Gilroy, California, this institution offers a wide range of health services including blood tests, urine tests, and other diagnostic procedures. With a commitment to accuracy and efficiency, Quest Diagnostics is dedicated to helping individuals and healthcare providers make informed decisions about their health. Whether you need routine lab work or specialized testing, you can trust Quest Diagnostics to deliver reliable results in a timely manner.
Photos of Quest Diagnostics
7880 Wren Ave Suite A114, Gilroy, CA 95020, United States
Opening hours of Quest Diagnostics
Monday:
07:00 - 13:30
Tuesday:
07:00 - 13:30
Wednesday:
07:00 - 13:30
Thursday:
07:00 - 13:30
Friday:
07:00 - 13:30
Saturday:
07:00 - 11:00
Sunday:
Closed
Reviews of Quest Diagnostics
"Tried to schedule appointment via phone & computer, neither worked; they need an option for additional help when their automated voice system doesn't understand spelling or there's a problem with information entry."
"It is so cumbersome to make an appointment and then save the confirmation number and to cancel is worse. Go back to real people or shorten or change your program."
"Doctor ordered urgent labs for me, needed them done ASAP. Showed up at 10:25 and joined standby list via the kiosk due to no appointment times available on such short notice. By 10:40 I was the only person in the waiting area. When the staff finally noticed me they told me they don't take people without appointments past 10:30. I tried to explain I was there for a while and I was told "I haven't seen you all day, either way it doesn't matter. We don't take people past 10:30 without an appointment." I tried to say "I'm not arguing but I was here before 10:30". I got interrupted and again told "it doesn't matter we don't take people past 10:30 without an appointment." I was literally the only patient in the place and there was still 20 minutes until closing time at 11. Zero compassion. Poor service. I am in disbelief."
"One of the ladies named (Bree) or (B) she wouldn’t tell me how she spelled her name, she was awful.. the other ladies are very nice.. been coming here a few times and never had issues.. she gave inaccurate information, not to mention I had to ask her to double check the files for my referrals for blood work from next door my regular doctor sent over and then finally she checked and it was sent over after telling me they don’t send both when in fact they did.. Then to top the icing to the cake.. I literally had blood work done recently and they missed tests that were sent in! And so now I had to go back in to get work done.."
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