Public Storage 1001 River Street, Santa Cruz, CA 95060

"Dianna and Sid are very helpful and awesome. Between Dianna keeping the office sparkling and Sid cleaning the property they make a great team and great experience. Very friendly, Helpful and enthusiastic even with the elevator issues and angry customers, they give service with a smile. Great experience!"

"The absolute only reason why I ended up confirming my rental from Public Storage at this location was because of Angel. When he went over the paperwork and gave us a tour of available spaces- thats what really made the difference for me. Above all else, if you feel you can trust the property manager, knowing someone like him is watching out for your personal safety and the safety of your personal items— it’s wonderful peace of mind. Not sure if you’ve heard but storage can be stressful. Angel is not only personable but professional as well and completely diffused my level of stress with his kindness, know-how & generosity. This is the exact someone any company would want representing them and whom I appreciate knowing is there watching over my little rental. Thank you PS. Thank you Angel. 5 stars!"

"Great experience with the office staff. Very friendly and professional. Nice facility. Definitely recommend if you have storage needs."

"It’s the middle of the day on a Wednesday, we arrive shortly after 1pm and door to the office, where the keep all the carts locked up for a massive three story indoor storage facility, has had this sign up that says, Our Manager Will Return By (with a clock that says) 2pm. No problem, this employee deserves a lunch break. I come back at 2pm for a cart, and now the clock has been changed to say 3pm, I wait in the parking lot for another hour until 3pm. We’re on the third floor, so it’s absolutely necessary that I need a cart. When I come back, the clock says 3:15pm. This time I wait around at the front door until an employee finally arrives, a few minutes past 3:15. When he opens the door, I ask him why no one has been here for over two hours, he promptly informs me that I need to calm down and that he is the only employee working today. I understand understaffing, I managed grocery stores for over a decade. What I don’t understand is why someone would take a 2 and half hour break in the middle of the day, if they knew they were the only employee on staff that day??? And if they knew they were going to be gone for an extended period of time, why would they keep all the carts locked up???"