Silicon Valley Disposition

"We won an auction, paid in full, and showed up during our scheduled time. When I got there, the doors were locked. There was one other person that had been waiting for 30 mins. I call the number in my invoice and find out that the pick up time had changed and we were not notified! Katie mentioned that it was emailed with our invoice the day before. I pulled it up and the invoice still had the original date. My invoice did not mention a change in dates. I mention that I scheduled my appointment last night at 11pm. She said that was an error on their part because IT should not have allowed me to make an appointment. I expressed my frustration and was trying to tell her that a phone call would have been appropriate for such a last minute change. She rudely interrupted and told me to sarcastically " have a great day!""

"Very professional to work with. I have participated in several auctions at this point and am impressed overall. Their team is responsive to customer service inquiries and helpful to work with. Will continue to participate in their auctions moving forward!"

"I recently had the pleasure of participating in two auctions organized by SV Disposition in Columbus, Ohio, and I must say, the experience was nothing short of fantastic. With over 200 winning bidders involved, the complexity of the event could have been overwhelming, yet the SV Disposition team handled it with remarkable efficiency and professionalism. What stood out the most was the amazing leadership displayed throughout the events. The team leaders were not only highly organized but also incredibly accommodating, ensuring that every participant’s needs were met with a personal touch. Their ability to manage such large-scale auctions seamlessly is a testament to their expertise and dedication. The team’s accommodation and customer service were unparalleled. Every interaction was met with a friendly and helpful attitude, making the entire process smooth and enjoyable. It’s rare to find a company that combines such professional excellence with genuine care for its customers. I am thoroughly impressed by SV Disposition’s performance in Columbus and highly recommend their services. They have set a high bar for what a successful auction experience should be like. Kudos to the entire team for their outstanding work!"

"If I could leave 0 stars I would. Worst company ever to deal with. They are tied with Hi Bid and they sell you a service to ship items and try to get more money once the truck is there and tell you it is not their responsiblity to have the items ready even though they are bolted to the floors. When you tell them your not paying more they then leave items off the shipment to screw you. Do not trust these people."

"I have bid on many of their auctions and half of the time the auction listings are inaccurate or just plain wrong. Crucial items such as a control PC are listed in the photos and descriptions however at the time of pickup are missing. I have been trying for 3 weeks to get a credit refunded to me after they miscounted and oversold me several auction items. The phone number has no way to reach a live person and emails to accounting and customer service go unanswered. When a person finally responds and promised funds will be refunded by the end of the week, no surprise when they aren't sent and they again stop responding to emails. Terrible customer service"