Vape & Co. 4200 Trabuco Road, Irvine, CA 92620

"[UPDATED 12/27/2022] | While it’s worth accounting many of the reviews as legitimate in their own rights, there’s some truth that this isn’t the most impressive site in the world, however and MORE NOTABLY, it’s ‘more than decent’ as I stated previously; to say, impressive isn’t effective enough to describe how great a place you have here. It’s incredibly improved and is exponentially a more accurate representation of the company I knew it to be at the core, and since I previously posted a message regarding an issue I faced on-site. They can definitely address and meet, most, if not nearly all, of it’s client’s needs, and is a far better location with more personable, friendly service. It’s special b/c when you walk into most shops that are empty, you can feel a sense of vulnerability and exposure. It’s unique how you’re almost always going to find yourself 1:1 with the staff from the moment you walk in, but yet, it doesn’t feel at all awkward (that’s coming from a combat vet with some serious social anxiety). Even down to the warm, perfectly-dimmed lighting, it’s more likened to walking into a home than a storefront. It’s clear there have been some changes and improvements over the last few months, with even the prices seeming lower and more competitive; it’s been great to continue coming here and witnessing the subtle changes. Regardless, even if you’re not into the place or seeking the interactions, I’ve been able to come in and get out with product in under 3 min; it helps to know what you want, or you let them tell you what’s hot at the moment. So, you can be in these places for less than 5, so to expect something more luxurious or upscale seems unreasonable and inequitable; still, it’s a “5-Star Shop”…EASY…on its average day; anything less is someone being petty, emotional, difficult, or “uppity AF.” Get in, select, purchase, get-out, without any hassle or issues…99.99% of the time. It’s clean, organized, staff are friendly and knowledgeable, numerous Veterans are employed (that’s a great aspect and indicative of the work environment behind the scenes, and says a lot about the components of leadership and business management), and they have a healthy and diverse inventory, regularly updating and improving procure and prices. I mentioned in the original post, “there was immense potential, but you need the buy-in of those you empower and entrust to carry out the day-to-day business initiatives,” and I am humbled to report that you indeed display this characteristic trait, and demonstrate it with extreme efficiency and efficacy. I’d greatly appreciate if an owner could reach out to me directly. There is something I’d like to provide (present) you all with, and so if you’re able, that would be great. Otherwise I’ll contact directly or in-store personally. *I’ll update and post the photos here following the presentation.* [To those who think this post is anything other than my genuine and authentic feedback, or that this is amounting to some paid-based stunt, or any other nefarious thought, you’re in the wrong mindset. It’s not at all like this, and honestly, I’m not here to sway clients, I’m here to speak publicly, rather than privately to this business, just as I would if I was there personally. It’s just a modality I chose for this particular business. It’s a mindset, not a mirage. I’ve always believed that companies do want to connect with clients and customers, and many genuinely do want our feedback. Nevertheless, just as I wrote my critical and rather cold critique, so too am I writing this: directly to the store management and honestly. That’s the tone and narrative. Rather than send an email privately, I’m sending it publicly. What better mode or modality in which to cultivate a perceived attitude about someone or something, than observing an objective and thought-out introspective, that’s supported not by AN experience, but rather a relationship of sorts. Not just one interaction, but numerous before I decided to update. It helps this be more consistent and objective, less emotional."

"Their juice variety is sad and over the top expensive. Twice I have gone in during business hours and found that the door is locked and it says closed, Even though their hours are from 11:00 to 8:00 or something like that, and I showed up at 3:00. And the cherry on top is the attitude from the employees. I would not recommend anyone goes there. Chances are you will be upset."

"Not much of a selection but the prices aren't bad and they have more of the newer style vapes like the salt stuff."

"I have been going to this vape shop for the last three months and I have just not been impressed by them. The only reason why I kept going to them is that they are near by and convince. But when you drop 50 to 60 bucks on juice and adapters for your kits I feel kinda ripped off, because there prices are way to high. I came from another state and when I dropped this much cash I got a lot for the similar product and the had better quality of service as well. Overall it’s just eh, I will be ordering online from now on and just go to the shop if something comes up. I really wanted to like this place but it was just and “O.K.” Experience."

"This place was right by our work and we were in need of Juice. We stopped at this palve and tried about 20 different flavors until we stumbled upon Strawberry Milkshake that we fell in love with. The guy was very patiencet with us and helped us out every step of the way and evern gave us this jucie as one of his own sugfgestions. So needless to say i will be back to this place whenever i am in need of juice!!"