Cig Shop 24150 Lyons Avenue, Santa Clarita, CA 91321

"they had what I wanted and needed at a decent price so I was happy about that ...the only bad thing is that I think the young man working there stole 15 dollars from a scratcher that I know was a winner ..."

"Very nice people Good customer service. They can be a bit limited on their cigar choices and pipe tobacco. Overall this is a great store."

"Always an awesome place. Fair prices and the best service. Look at the photos and you'll see what I mean."

"Avoid at all costs!! I purchased a pipe and it broke within 24 hrs. It obviously was poorly constructed and marked at a ridiculous price. This store is a waste of money and time"

"Avoid at all costs. The treatment of customers absolutely appalled me. I have been shopping here for the last year due to the convenient location, and a vape I purchased was defective (oil was burst all over when I opened the package & it didn’t work). Honestly, it happens— in transit, accidentally, etc. I wasn’t upset at all, until I went to exchange it for a working one. I put it back in the original packaging, and brought it back to the store. I was met with excuse after excuse as to why he wouldn’t exchange it (I wasn’t even asking for a refund here). “Well, you have to return it right away.” “I purchased it yesterday.” “Well, I’ve been sold out of this flavor for like 10 days, are you sure you bought it from me?” “Here’s the receipt.” “Well I don’t know you, so there’s nothing I can do for you.” “I’ve been in here with you a dozen times.” He shoved it back to me across the counter, and promptly shifted his gaze to the customer behind me after refusing to exchange it. After years in hospitality management, this shocked me. How on Earth do you expect to stay in business when you can’t extend simple courtesy to your customers? A $25 mistake cost you a customer who would have continued to spend about $100 a month. I’ll never step foot in here again."