Children's Primary Care Medical Group El Cajon

"I have been with this office since I was a child… I’m now 31 years old. I had my oldest at 17 years old and she’s been going since she was a new born. I have a 4 year old now and we love them!I moved out of state 9 months ago and haven’t found an office as good as this one! My daughters have always been treated with kindness! I’ve never had to wait longer than 15 mins over my appointment time. Office staff is great! The doctors and nurses make littles feel comfortable when being seen."

"VERY unprofessional, arrived 15 mins early prior to my 4 pm appointment as instructed but waited a whole HOUR to be seen, the staff is VERY rude & not helpful. What is the purpose of having an appointment if I’m still going to be waiting hours to be seen??? not to mention i waited over a MONTH for this appointment. I’m so disappointed and I will NOT be returning to this location."

"I’ve had nothing but good experiences with this facility. I was hesitant at first because I saw the reviews online but I had a good experiences with two different DRs. Dr. Naik and Imire were both great during our visit. Very informative and took their time and I didn’t feel like it was a rushed appt. I love the MyChart app too it is very convenient and they’re attached to Radha children’s hospital so my baby’s visits are listed there as well."

"The wait was a long time... I felt a little rushed. They said they were prescribing two meds and went to the pharmacy and only one was sent. I will have to call tomorrow, now they are closed. Ugh! This place used to be a 5 star :/ friendly staff and clean rooms so that's nice."

"Horrrrrrrible experience everytime I went! We straight up walked out today after waiting in a DIRTY RASH ROOM for over an hour! Unless you enjoy being lied to about wait times and dealing with Gen Z level of anti-professionalism & rudeness, do yourself a favor and find a different pediatric office. My daughter is 10 months and we’ve been coming here for her regular check ups but every time we leave we feel like our concerns were not listened to and staff was unpleasant. We only kept going for the location convenience. Well today we went in for the first time for something other than a regular check up. Since our daughters 9 month check up we have been battling a skin rash on and off. When we told our doc about it she seemed unfazed and denied our request of a blood allergy test. She just told us to keep an eye on it with no other advice. We got an appointment at 9:50am and walked out over an hour later without being seen because the staff was unbearably unprofessional. When we first got there we called to let them know we are there per their rash protocol and instead of the usual professional line of “how can I help you?”, the young receptionist replied “okayyyy?” As if she was annoyed or something. This same girl gave my husband an attitude when he went to ask how much longer we would have to wait at the 1hr mark of waiting. We were told we were the next patient when we first got there however we’ve been in and out of that office in less than an hour in the past… I wish they would’ve just told the truth.. if they told us ‘there’s 5 people ahead ‘ or ‘your wait is over an hour’ or whatever the case TRULY was, well then at least we wouldn’t have been given false expectations. The final straw was when another staff member came in around 10:55am and I said “FINALLY!” … her response “oh I’ll let them know you are in the room”…… WHAT?!?!? We honestly should’ve left as soon as I noticed the room (WHICH IS DESIGNATED FOR CHILDREN WITH RASHES) wasn’t fully wiped down and after I wiped the treatment table down myself with hand sanitizer to find this nastiness *see picture- yes, that’s just from wiping their RASH ROOM TREATMENT TABLE*. This place is just all around terrible. Signed, One frustrated mama"