Speed Queen Bar-B-Q 1130 West Walnut Street, Milwaukee, WI 53205

"Ok so first and foremost I always see the line wrapped around the corner so I’m thinking this food gone be fire in my 25 years of life never been here before. I get to the drive thru they only take one order per person you can’t place 2 orders at once which is dumb. I go in the inside the cashier energy was plain boring and unexciting. Atmosphere was just dry like there meat. Personally as a chef myself I was so disappointed in the food and portions of meat for $18. I got nothing but dog scraps of the ribtips. Mac and cheese was oily but it wasn’t bad. Greens was the only good thing in the plate. Went to the cook and asked him was this is all I get for $18 he said how much meat you think you supposed to get? Meat was literally just bones. Disrespectful. Customer service POOR. I’ll never go back here again. TRASH."

"For those who don’t eat pork be aware. We ordered a beef shoulder dinner and they gave us a beef and pork shoulder mix. Unfortunately I stay too far to ride back for another dinner. Check your plates thoroughly before leaving! I see why the parking lot was empty."

"I will start saying that I have been a long time customer who has enjoyed your BBQ for almost 30 years. I have even sat in the drive-thru for almost an hour during the heightened point during the pandemic. With all that said, I would like to offer my most sincere feedback on my last couple of experiences and my free advice as a business consultant/strategist. Overall, my last 3 experiences have been pretty disappointing- from the difficulty in getting to the restaurant due to construction to the obvious smaller portions to the watered down bbq sauce. Each visit, spending $50 or more... this is unacceptable. Today, I stopped to purchase one shoulder dinner (which now offers choices) and a rib tip dinner with extra meat (or that's what I was told). I don't understand why there's a speaker system with such poor quality at a restaurant that has made millions of dollars. The cashier was difficult to hear and seemed distracted by conversation with another coworker about another order. (Consider starting with a recording like many other restaurants) She stopped me-mid order and proceeded to talk to her coworker (unprofessional). Fast forward- I get home to open the dinners and to my disappointment, I am astonished by the size of the portions. Reminder, I asked for extra meat- an upcharge! One thing you don't do as a company is create a perception within your customers that they aren't receiving a "good value". Not only was the portion size noticeably smaller but the container is now approximately half the size of the original.... my "extra meat" dinner only covered the bottom of the container in one layer... barely! See picture.... The shoulder dinner was even worse. From a professional business consultant perspective, your decision to implement such changes at the same time or very close together give the perception that I ( as a customer) am paying more for less. This is not okay and does not go over well from customers. I am not sure if this was a strategic approach to increase earnings/profits but may impact the perception of quality, quantity and value. Additionally, the meat was very fatty and included overcooked pieces that were unconsumable. This speaks to the perception of quality in your product. For many years, this business has thrived due to the taste, consistency and the value- now this has become questionable. Your reputation is on the line and your time as a well- respected establishment may be limited. As a local business consultant, I am willing to provide you with a free consultation on your company's stategy. Best of luck- I hope to return some day but for now.... I'm done!"

"Today, my husband and I had the pleasure of enjoying lunch at Speed Queen BBQ, and it’s safe to say that it never disappoints. We both opted for the outside shoulder dinner, and it was a delightful culinary experience. The standout feature of our meal was undoubtedly the outside shoulder. While this cut of meat can sometimes lean towards being a bit dry, Speed Queen BBQ has mastered the art of barbecuing it to perfection. The smoky tenderness of the meat was absolutely delectable. Now, about the sauce – it’s the magic ingredient that takes this meal to the next level. The only hiccup we encountered during our visit was that there wasn’t quite enough sauce to go around. Given that outside shoulder can be on the drier side, a generous serving of their flavorful sauce really enhances the overall taste. Speed Queen BBQ has consistently been our top choice when we crave authentic and mouthwatering barbecue. The welcoming atmosphere and friendly staff only add to the overall positive experience. If you’re in the mood for exceptional BBQ, Speed Queen is unquestionably the place to be. Highly recommended!"