Point Burger Bar Pewaukee W229N1400 Westwood Drive, Waukesha, WI 53186

"Appreciated how hard the waitstaff was hustling and super friendly to get everyone served, our server was so warm and friendly, wish I recalled her name. It’s clear they are understaffed so had extra patience and empathy for that. Food was good. My biggest concern is that the staff wasn’t working as a team it seemed; and they didn’t set their wait staff up for success. What I mean by this is they sat big parties without silverware, napkins, side plates etc. leaving everything to the server who had multiple big parties. So throughout our meal despite even getting up to ask the 3 people at the host stand who weren’t busy at that point for napkins or silverware and refills we ate our meals without napkins, or any silverware. (I couldn’t find a side station where I could even self serve us). I just think when you’re in a Saturday rush like that, set yourselves up better, have the hosts roll silverware and seat people w them. Have them help w refills and stuff at the height of dinner. Or management should be making rounds and helping. You shouldn’t force a party of 8 with children to eat their entire meal without napkins or forks at a full service restaurant…. And share an appetizer without anything either. I left a full 20% tip because it wasn’t the waitresses fault but how frustrating to see the hosts go back to their duties after asking for silverware and napkins and we still didn’t get them until everyone was basically done eating."

"We love this place! The burgers are best! And the staff very friendly and thoughtful!!! My kids love the game room. Even though it’s small, it has pretty good games for all ages!"

"We went for early supper around 4pm. We were seated at a booth in the bar as we requested. We moved to another booth as the table hasn't been cleaned off from the previous customers. There was one table of 4 and one patron at the bar. Service was good. Our server was pleasant and informative; helping us decide what beverage to order. We didn't have to wait too long for the food. Haystack onion rings were good but very greasy and just warm. Burgers and fries were good, again just warm, but nothing spectacular for their cost. It wasn't terrible but I don't think we will be back."

"Took our kids today and about 10’ish minutes of waiting, our waitress came back to tell us that a large crowd came in just before us and therefore our food would take significantly longer than normal. Ok, fine. Thanks for the heads up. When we got our food the bacon on my BLTA was RAW! Just about every piece. The chicken bites we ordered were cold and not even browned. I never expect greatness from this place but today was so bad we will not be going back."

"Conveniently located right off of hwy 94. We stopped for my niece's 9th bday lunch. She loves burgers. The restaurant had just opened so no issues parking or getting a table. We opted to sit outside. The build your own burger menu is pretty nice. So many options from the bun to the kind of meat used. They also offer burgers on their menu for around $15 each. I tried the mediterranean salad. It was pretty good overall. The chicken pieces could have been a little larger and the salad size could be smaller. I didn't see an option to order a half salad. My niece loved her first Point burger.. even better than culver's she said. We did not have time to check out the arcade but hope to go back again in the future."