Panda Express 1200 South Main Street, West Bend, WI 53095

"Absolutely terrible no one in line at all but still waited 15 minutes for someone to just take my order on top of having to wait an additional 20 minutes for my food. Total of 35 minutes to get what I paid my hard earned money for. This customer service is absolutely horrendous I will never recommend the west bend location. Save your money."

"Beware they charge u extra for anything even though they give u baby portions employees always seem like they have a severe attitude aswell and they never have the honey walnut shrimp."

"10/23 When using the app, I have now had three out of three orders missing parts of the order, and those inside tell me I can't get any type of refund or the rest of said order 11/23 Tried ordering something again and this time they just didn't give me part of the order, as shown in photo. Tried reaching out to corporate and was given a link to a complaint form that doesn't allow me to actually complete"

"I used to love Panda Express I haven’t gotten them in a while and I was extremely disappointed with my experience tonight. The food is ridiculously over priced, it was $40 for a family meal and you would definitely get way more food at a regular Chinese restaurant for that price. The food was all cold, there was no sauce with the teriyaki chicken….the sauce is what makes it teriyaki so I got plain chicken, white rice was so dry and stuck together, and the noodles had HUGE chunks of celery. I placed an online order and still had to wait when I arrived. The man working was nice but he said they only had 3/4 container of teriyaki chicken so do I want that or I have to wait 10 minutes. Isn’t the point of an online order so they have it all ready? I said it was fine because I didn’t want my other food to get cold while I waited 10 minutes but little did I know it was already cold! Over all I will not be back to Panda Express it is not worth the price and has definitely gone down in quality."