Papa Johns Pizza

"I have always had great luck at this location. The staff is always attentive and working hard, the food is always fresh and fast. Online ordering and pickup are so easy. Will be coming back here again and again."

"We ordered a pizza but accidentally gave them the wrong address, which was our mistake. So we called them to tell them the new address before they delivered the pizza but they still didn’t deliver it here even though we were assured we’d have it delivered. So we contacted them and it turns out they delivered it at the wrong address so we asked if we could have the pizzas delivered at ours and they said they’d have the pizzas delivered here in 20-30 minutes. We waited and an hour went by, no pizzas. So we called again and they told us we’d have the pizzas in another 25-35 minutes so we waited one more time and we received no pizza. Mind you, during these calls we had to repeat the name of the order several times, the address several times and what was ordered. This time when we called he went to check and it turns out they weren’t even being made. By now we’d been waiting 1 hour and 30 minutes for hour food so we were getting very agitated. I asked to speak to the manager and after waiting 5 minutes for him to go get the manager he returned and told us the manager was too busy. We decided to get a refund and were waiting for it to go through. The customer service is absolutely awful compared to other restaurants and the person I was talking to seemed almost high because they kept asking the same things over and over again. Don’t order from here unless you’re willing to wait 1 hour and 30 minutes for a simple address mistake."

"Normally I have good experiences picking up my order. This last time though, the app said my order was ready but when I got there they didn't find it anywhere. Turns out that someone else got it so they had to remake my whole order while I waited, they didn't take anything off the order but did give me soda for having to wait. While I was there a bunch of people called in and either didn't get their order or didn't get the right order."

"Just ordered a small veggie pizza and 6 pc chicken wings 2 Pepsi bottles. My little brother paid for it with his cash. I ordered it online for him. I pressed the 20% tip button but did not know it didn’t apply to cash payments. Honest mistake. Delivery man gave my brother an attitude over it. Didn’t hear him coming but definitely heard him leaving. Revved in my driveway and sped off. I find it amusing how sad a middle aged man could act. Called the manager hoping I could add a tip; even if he was rude because I mean not leaving a tip these days is weird. But I couldn’t and I left a complaint for the driver."

"Pizza came on time but it was the wrong order. Driver returned about 45 minutes later with a pizza she said was a freshly made pizza and apologized for the mistake but when we opened the box it was clearly the pizza was the one we had originally ordered. COLD, COLD, COLD!!! It will be a while before I consider ordering from you again. Do better!"