Dunkin',

9209 Durand Ave, Sturtevant, WI 53177, United States

"If I could just write a review without giving a star I would, I ordered my usual cold brew Carmel coffee and they gave me straight sugar and cream. No coffee. The boy working there had ask what I ordered 3 times because I guess he didn’t understand “cold brew with cold foam” I won’t come back to this location"

"Staff was friendly but didn't bag orders well. Ordered a Denver scrambler, which tasted great but the put the box in the bag on its end which caused all the toppings to slide off. If it's in a box, put it in the bag flat."

"I have to say the amount of respect I have for these workers in unfathomable. Every single time I go there WITHOUT FAIL there is only one person working. (Usually the same person every time, I'm unsure of his name) Despite there only being one worker, he makes service fast and efficient. Additionally, I'm not blaming him for this at all, but the quality of the food and drinks have gone down just in general. The ice coffee tastes like creek water and they always seem to be really low supply on donuts, no matter when you come. Honestly I feel as if hiring more staff would help with this problem. Because there should not be only one person managing a whole entire shop"

"I will never order from this place again my food tasted horrible and it looks like they don't clean there grease or their stove top because the way my food looked and tasted. I love me some Dunkin but not this one. This is the second time I ordered from this one had had my order messed up."

"The store looks new, and is very clean. The food always tastes very good, and the donuts are always fresh. The only downside is that customer service is pretty slow. It takes a while to get service when you go inside, and once you get an employee to notice you, it takes even longer to get your order. Update: This store has definitely changed for the worse. They are always out of cold brew, we're once out of cream for coffee-at 9am- can't afford to fix their ovens or don't care, and can't get simple orders right. When brought up excuses are given like "I just started my shift". I don't want to hear a lame excuse, a simple "I'm sorry about that" would suffice."