Hobart Service

"NO ONE answers the service phone... EVER! No, we'll be with you in a bit, we have high call volume, leave a message....just music for as long as you care to listen to it! Tech came out 2 weeks ago to check on low oil. Said he found a bunch of issues, tore it apart and put it back together...supposedly fine. The very next morning it was 50% louder than before. Came back out on Monday, found "another problem" and had to order parts for next day. Left VM at 4 he couldn't make it until this afternoon. No call, doesn't answer, VM is full... now I'm waiting on the "forever" music phone channel again...just to say I tried. **UPDATE** - got through to someone who had the local GM call me. Hoping for resolution tomorrow! This is on top of the "PM" plan that I inherited form previous owner and was paying $3k for a year only to find out that it wasn't PM at all. When I made the first call for the oil issue we were still under the plan... it took 3 weeks to get them out there... 2 days after the plan expired."

"They have repeatedly sent someone out here who says he'll be out to get a part and be back in 30 minutes. This usually means he'll not be back for a few days, if at all. We'll be told that dishwashers have been fixed (multiple at once; they are always breaking) and they don't work. Despite our facility caring for the elderly they clearly do not make us a priority."

"If you have one you'll wish you had more money!"

"Location is not Paul Court. N27w23713 Paul Rd.is correct address."