Pizza Hut,

North 112 W, 15800 Mequon Rd Suite 13, Germantown, WI 53022, United States

"So it was a normal day ordering from this Pizza Hut after, placing my order I seen an Asian girl disrespecting one of the employees! Why after words I backed away and let her finish the the two employees she was yelling at went and sit down looking like they was finna cry so I ask them who is she and what happened they said she is are district manager name Alexia. Then they said she yelled at us cause we didn’t pay for are employee food wish was odd then they said mind you is heart broken! She dose not like black people or lgbtq. So I gave them a 40$ tip each they smiled! After that she asked them to clean and mop the whole store then after that I got my food and left! Poor Pizza Hut here wish y’all had a better Dm!"

"I cannot stress this enough: DO NOT ORDER DELIVERY FROM THIS LOCATION. I'm pretty sure ALL of their deliveries are now being completed through DoorDash, even when ordering directly through Pizza Hut's website. Adding this middle man causes every delivery to be crazy late, and the employees could care less. We've even done pick-up to try and skirt this problem, and have STILL had issues (last time I showed up and they didn't have any breadsticks - what?! - and tried to give me a cookie instead. Um, no thanks, I'd like what I ordered please)."

"I ordered online and the was told the order was supposed to deliver at 1pm. The didn't arrive until 3pm. I called the store and spoke to a Kiana, who claimed to be the manager, and she blamed Door Dash for the delay. I explained to her that I didn't order through Door Dash but directly through Pizza Huts website and asked why I wasn't notified of any delays. She said it's a Door Dash problem, told me never to call back and hung up on me. I would not recommend purchasing anything from this store in Germantown WI."

"While I understand that sometimes ordering food online can be challenging, tonight this Pizza Hut in Germantown, WI failed us for the last time. As we had a larger than usual group over for dinner that included our three grandkids (all under 6) our choice was to order one of the combination deals. Order placed at 4:18pm. Promised by 4:50pm. Still nothing by 5:15pm so I called. Hung up on 3 times. Finally, rudely, I was told after identifying myself that DoorDash had it and was on the way. We live about 5-10 minutes from the store. With boiling blood, I ordered Domino's at 6, which I should have done in the first place. Finally, the Dasher brought the order from Pizza Hut at 6:15. Domino's was there at 6:25. We tested the temperature of the Pizza Hut arrivals: average of 86°. Domino's? Basically too hot to touch. If you're considering ordering, picking up or any in other way patronizing this Pizza Hut please don't. The best thing that could happen would be to put it out of its misery. Please, order Domino's or something from anywhere besides this Pizza Hut. It has zero redeeming qualities."