Next Generation Auto - Hudson

"This used to be our go-to shop, but the prices are now outrageous, reportedly due to new ownership. After embarrassingly having to pay a ridiculous amount for routine services without a price change being disclosed to us ahead of time, we will be finding a new shop. I must, however, point out that we have never had a bad experience with the talent at Next Gen. They are always friendly, personable, and professional. Unfortunately, that does not cover the abhorrent prices they are now setting."

"Marti and her team are the best! They provide quick and efficient service and provide clear communication along the way. They provide an honest and thorough service including any recommendations - but don’t pressure for upfixes like most places. Haven’t heard of them? You might want to check them out next time you need your vehicle serviced. Growing up in a mechanic family, I am extremely picky about who services my vehicles. Hands down, they are my first and only call. Thanks Marti and team!!!"

"Highly Recommend! Marti and her team do a wonderful job taking care of our fleet vehicles. She is very upfront and honest about pricing. There is no pressure to add recommended services when needed, just knowledge and why we should do it. I love how flexible the entire team is with our company dropping off vehicles and getting maintenance work done during the day. I would use Next Generation for my personal vehicles as well! -Brittany, HMI"

"Update: I've been back twice since this initial review and I still give 5 stars. I'm given quotes, updates, staff are friendly, and I like that they have coffee, water, and some snacks while you wait. Prices are reasonable in my opinion and this time I got 20% off. I will continue using next gen as my primary auto repair shop. Joe and rest of staff are great! They're always honest with what needs to be done, what can wait, and they tell me exactly how much things will cost. Got my rear brakes replaced today and a free tire rotation. I don't live in Hudson anymore but I make the 50 minute trip because I trust them."

"I recently brought my 2007 Forester to Next Generation Auto with a misfiring engine, and I couldn't be happier with the service I received. They quickly diagnosed the issue, efficiently fixed it, and provided a thorough service for my vehicle. What truly sets them apart is the excellent atmosphere and kindness of the staff. Everyone I interacted with was not only professional but also genuinely caring. It's clear that they take pride in their work and go the extra mile to ensure customer satisfaction. I highly recommend Next Generation Auto for their expertise, efficient service, and the outstanding customer experience they provide. They have won my trust, and I'll definitely be returning for any future automotive needs. Thank you!"