Menards

"3/8/24 9:30am You need to tell Josie that instead of gabbing with the guy in line in front of us about basketball when there are only 3 lines open and more than 3 people in line at each register with big orders that she needs to open a register as there are contractors in line purchasing items for emergency jobs that don't have all day. Sucks to watch her gab while we are making Menards money to pay her. I hope she's not a manager!"

"I would have gave no stars.When you buy something on debt card it’s as good as cash.But when you return it it’s not cash anymore and they will only return it to your debt card or in store credit of course.In store credit is a joke.Their mail rebates are a joke also.It’s all about the extra profit they make off of us.I have to wait for 2 hours before it goes back on my card.How about I pay 2 hours after I buy something from here.That would not work would it.But it’s the same thing.Customer service is very rude."

"The ladies at the customer service desk are always very rude to deal with. I’ll drive extra to go the next town with menards so I don’t have to deal with them anymore. Dirty looks, speak rude, snappy. My day gets ruined every time I have to deal with them. I have half the notion to stop shopping at menards all together."

"I asked in Store to help me get my Rebate. They refused. They said I had to contact the Rebate center so much for being helpful. I guess I'll turn it over to an attorney."

"Drove an hour after calling to make sure they had 16ft. Roofing in stock. I was told by the desk they had 28 sheets. Drove down only to find out they only had 10, 7 of which were damaged beyond repair. The manager I assume behind the construction desk offered no solution or substitution other than color with not so much as a sorry for your inconvenience. You would think being a staple in the community they would hire qualified management. So after the whole ordeal in rice lake I called superior menards. Roofing was in stock and yard workers even helped me load them. Maybe the rice lake management team should take a road trip to superior to see how a store is run with quality managers in place they could probably learn what costumer service should be like."