Starbucks,

620 South Main Street, Rice Lake, WI 54868

"Rice Lake location is the worst. Always out of stuff, drinks are never the same 2 times in a row, when I ask for line the cup with caramel and add caramel drizzle and I'm paying for it and don't receive it time after time I get very annoyed. This has never happened at any other location I have been to. Management here is not doing their job correctly. Can't wait for dunkin to open so I can actually get what I order."

"it was triple stars and I ordered a mocha cookie crumble and a mint mocha. The girl didn’t scan my phone before she punched the order into the cash register and then head to turn around and tell me that she didn’t give me the triple stars. I think this is ridiculous and they are trainer employees better so they can take care of the public the way they are advertising. This is false advertisement in my book. I’ll just be glad when Dunkin’ Donuts open up and I’ll be going there."

"Why is it so difficult to get a consistent, timely, good cup of coffee here? Employee turnover is incredibly high here. Management seems to be completely absent, there is very little initiative, communication, or urgency. Customer service is lacking, concerns are never addressed as they should be. Half of the time when you walk in, you aren’t even acknowledged. There is a big problem at this location. The only reason it stays busy is because of the location and app based customers."

"I waited a long time for my drink. i asked for no strawberries which i got, but she had to dump out the first time. i asked for extra base and did not get any, and the whole up is ice. basically tastes like water. waste of my money and time. usually i’m understanding but this is actually ridiculous. will not be coming here again."