Key Automotive 14797 Forest Boulevard North, Hugo, MN 55038

"I went to pick up my son's car, and my ride noticed his tire was very low. We asked if they would fill his tire & they accommodated no charge."

"Been going here for car needs since 2013. However… New the new owners that took over this year. I Wouldn’t recommend. Diagnosed my car when I had heater issues and over charged me for the repairs. THEN few days later figured out they didn’t fix the issue and mis diagnosed me. When I asked to get a refund/take my car back and re -repair it for free (since they messed up!) they said I would need to pay out of pocket because now there is a “new” issue. Ended up taking it to different auto shop in WBL who diagnosed correctly and they fixed my problems and a low cost!"

"I love this place!!! Very nice people and they are quick at fixing cars. I brought my sebring in for them to fix my window track, it was done in hours and at an affordable cost. I definitely recommend."

"They are short on mechanics and it shows on the quantity of their work Matt is the only tech and has a a trainee. Matt has to run from car to car and sometimes has the trainee has to finish the repairs and diagnostic procedures. Unfortunately things are over looked which ends up as incorrect diagnosis and you end up being charged for the incorrect repairs I have been using Key for 3 yeanrs. I have never had any problems until This year when they were shot staffed. My vehicle has been in there going on 2 weeks. The current issue is a misdiagnosed battery draw. . LY ."

"We have been using Key Auto for awhile and feel that they are 100% honest and fair. Whether it is a simple oil change or tricky diagnostics, they always come through. It is so nice to be known by name and treated like family. Even after we moved farther away from the shop, we still go back for the amazing service. We will continue to recommend them to family and friends!"