Genesis Auto Works 1920 Wisconsin 35, Somerset, WI 54025

"DO NOT BRING YOUR VEHICLE HERE!! My car needed a new engine. Pat said he could put in a used engine for 1/5 the cost of a brand new one. I got the call to pick it up, only the car can barely make it home. "It drove great for me, no problems!" is what Pat told me. 3 times I returned it, with Pat lying to me 3 times that it was running great. He finally found a cracked spark plug? This means he didn't pass Auto Mechanics 101! I now have a working engine, but the tire pressure sensors got damaged in the repair. I have brought it in twice to have these replaced, only they now damaged one of the tires when they removed it. I finally stopped in yesterday and asked for the keys to my still-broken car and brought it down the road and will pay someone trustworthy to fix the damage they have done to may car (which they claim the tire pressure sensors were faulty and the tire was faulty, when they weren't faulty until Pat touched them). Entering the building is a disaster waiting to happen. For your safety and sanity, keep your vehicle as far away as possible. The only reason they got one star on this review is because it is impossible to post a zero-star review!"

"Hello anyone there??? Nope, never! They pulled an engine from an equinox I had and put it in a torrent told me it was running perfect, picked it up got to 205th ave and engine light came on. Well that's the transmission, after being replaced I gya call it's running great, except it wasn't still throwing codes. Water sprayed through the firewall because a plug they accidentally pulled out. Then an egr code went off had that replaced, picked it up and it died while backing out, and died again and again. This time it's a wire harness. Oh yeah the egr had to be programmed and after I have it reprogrammed to my car the engine light would clear, paid for that today and there is still a light on!! Way too much money spent on this car and after being told how many times it's running great it's still not running great. And can't get ahold of them to see what they recommend Change my mind pat"

"Chris provided me with some of the best customer service possible while finding me the correct color coded fender. She went above and beyond to find it and deliver it to me. The delivery driver, Ron, was also great to work with. I would be comfortable going through genisis again. The price was pretty fair considering the time and effort put into locating a quality part as well as, the rarity of my fender. I can't attest to any of these negative reviews, but I had a very good experience with Genisis Recycling."

"Absolute joke this place, completely unprofessional and zero customer service. Tried to sell them car, called got an offer of $100 and I told them I would call back when I found the title. Called back 2 days later when I had the title and now the offer was $90. Fine, just wanted the car gone. Set up a time and day for pick up and they were a no show. 30 minutes past my window called and left voice mail and 30 minutes later I get a text saying driver was running late and would call me shortly. 10 minutes later I reply saying no problem, throw in an extra $20 for ruining my dinner plans and we're good. Never heard back, yes or no. Next day still nothing and now I'm moving on. Avoid this place like the coronavirus."