CVS 997 Woodland Parkway, San Marcos, CA 92069

"Front counter person today, between 2pm-3pm, has poor customer service, does not bother to say Hi/Hello, does not bother to say Thank you for your business. This is the 2nd time I had an encounter with him. The 1st time he was on his phone and I have to wait until he's done. I don't know if he's new or what?!"

"After waiting in the drive up line for over 20 minutes, they slammed the door shut at 134, 4 minutes into lunch time!! No regard for my time... Failed customer service 101! Rude inconsiderate employees!! I will never go there again, and am transferring all our prescriptions! You get an F!"

"The pharmacy group are very helpful and explain things. They go the extra mile - thanks!"

"The staff at this CVS are always helpful, from the pharmacy to the floor staff to cashiers. I see that a few people are giving bad reviews usually based on one negative experience, which seem to be based on a misunderstanding or miscommunication. People: sometimes things don't always go your way, sometimes supply chain issues affect what a business has available, etc."

"I was waiting in the drive threw line for 30 mins which was completely fine because my daughter who is sick was asleep and the purpose for me waiting in that drive thru line to begin with. As I came up to my turn the nice young lady helping me was saying my prescription was almost done so I said ok I'll wait but Im not coming down because my daughter had a bad cough and we're waiting for her results to see what we have. So she went to grab Min The pharmacist. To which he tells me they are closing the drive thru and I can sit and my car ALLL I WANT but they're closing and i have to come inside and hangs up the phone and literally shuts the pharmacy window in my face. I am a medical worker, in nursing school and have been in the healthcare field for quite a while and that was INCREDIBLY RUDE UNPROFESSIONAL and not how you treat people EVER! Min if you having a bad day I understand but that was entirely uncalled for and if you don't like your job or are overwhelmed GET ANOTHER before you go treating people like that again! You're mother should be ashamed raising someone as rude as you!"