Albertsons 1571 San Elijo Road South, San Marcos, CA 92078

"I almost always have a problem getting waited on at the meat/seafood counter. This morning I was there ~9 a.m. and I didn't see anyone there to help me. I waited; called "hello"; waited; and called again. Nothing. I could see someone in the very back but he didn't come out. I didn't see any other employees to ask for help. Frustrated, I walked out and drove to Vons to do my shopping. An inexpensive bell on the counter, as I've seen in other stores, would be good for shoppers. Your store lost my business today and in the future I'll try to avoid shopping there. I purchase a lot of fresh seafood and I'm tired of having to go through this each time I purchase seafood."

"This afternoon as I was exiting the store with my son, we almost got hit by an e-bike with two teenage girls riding on it. They were going very fast and came within inches of us. It was frightening! This happened at the store front, not in the parking lot. If someone were to get injured then Albertsons would be liable because they have a duty to maintain a safe environment. Regardless, I informed the store manager, Miranda. I was shocked by her response and attitude to say the least! She asked if they were riding their bike in the store. I told her, "No, the store front." Then she said there's nothing they could really do about it. I said, "Well the store front is part of your premises. Why can't you talk to them? " That's when Miranda snapped at me, "Well maybe if you'd let me get off the phone then maybe I could talk to them!" How did someone so unprofessional get promoted to a manager is beyond me.... Since my concern wasn't addressed properly, I called back the store and spoke to Mark, the general manager. He listened to me and discussed how he was going to address this safety issue. That's how a true professional handles problems. Thank you, Mark."

"It's really sad how run down this location is today. I've purchased a few expired food items countless times, without knowing. They have a handful of employees standing around talking and not working much. Not very helpful. And extremely rude!!! They shut down the self checkout at 8pm. The restrooms are disgusting. They don't have working wheelchairs. And produce is never fresh. It's become a very inconvenient shopping experience every time. The're a few really nice employees, but useless employees by the dozen. Vons is becoming our new home for groceries."

"Worst store (#750) and bad policies. This location is always understaffed with only 1 working checkout line whenever I visit. Self Check is available but always halts and requires clerk assistance if I have fresh baked goods or unusual items. Since there is no staff around the wait for help is always long. To get digital coupons, member deals, or member rewards, you have to enter your phone number. On two visits, the keypad entered typos in my phone number so I didn't get the deals. Today (Aug 26, 2023), when I noticed and told the checkout clerk (Anthony) my phone number was entered incorrectly, he said he can't fix it without having to void and rering all my items. As a result, I was overcharged by $8.63. Add to these inefficiencies and inconveniences the fact that Albertson's prices are usually $1-2 higher per item than Stater's or other stores. This store is literally 1/4 mile away from my home, but I WILL GO OUT OF MY WAY TO AVOID SHOPPING AT ALBERTSONS. I am DONE being inconvenienced and ripped off."