Sally Beauty

"I needed help with hair color, was greeted by 2 lovely ladies, very friendly, Max asked if I needed help, she helped me find what I needed, her knowledge on hair product really helped me out and I saved 15 % on my total , Thank You Max ur AWESOME, I will come back to this shop again, Great experience."

"I don't usually take the time to write reviews, I have never experienced such poor quality customer service. I don't know if the lady, Roxanne was irritated by my questions or the way I looked. Her attitude towards me really caught me off guard. I don't know it might have been my ethnicity, no clue but I WILL NEVER come to this sally beauty every again. Usually other locations are super helpful and nice just not this one."

"Tried to get advice on hair care the girl said umm quite a few times and didn't know how to give advice. She recommended that I bleach my hair to get to lighten my hair. When I asked about doing a high lift she couldn't answer any of my questions. Try not to go here if you need any kind of advice."

"Horrible customer service. Return policy is nonsensical. Bought hair dye here, and followed the instructions to the letter, but it didn't work at all. Went back for a refund and they said they can't refund it because the product was all used. But it is hair dye, so you have to use it to know if it works. They said they recommend test strips. But they did not recommend that at the time of purchase. They also will not abide by return policy because of covid. They state they can't take products back, but that shouldn't effect refunds, and we purchased our products before the date when they decided to stop accepting returns, so they promised us a return policy on our receipt that they no longer abide by. That part I can understand a little because of being concerned over the pandemic, but they say they will take the same product back in the future, which also makes no sense. If it is an unacceptable product to be returned now, nothing will change in the future, so they should just refund like they are supposed to. They are supposed to be experts in this area; one would think they would either give useful advice when purchasing, or admit their products don't work and refund people's money. Disappointed."