Sleep Number

"Deanne gave up personalized service and walked both of us through each step of our mattress journey. Was very helpful and took her time to go over a lot of information. I personally recommend this location"

"I would give 0 stars. The manager of the Carmel Mountain store, Dee (if that's even her real name), is rude, unfriendly and spoke in a very condescending tone to me. When I purchased my bed, 2 years ago, they never told me it should be put on casters because it is so heavy it cannot be moved. I need to paint and the bed needs moving. I called the store and the want to charge $250.00 for a service call. Unbelievable!! I will never buy another bed from any sleep number store!"

"Since this was the 3rd bed we bought, buying the bed was a breeze. The salesman got a delivery date for us and I stressed ad nauseum that it had to be a pm delivery, which is what he requested. So when we got the message about the delivery, it was for 8-11 A.M.! So I called the delivery # & they begrudgingly said they would tell the men to make us their last delivery. Nope! They came 1st thing this morning when we weren't avail. So I called their # & got the runaround about "they" don't schedule the times, only the date & she didn't know who delivers the beds. What?!? So now we're rescheduled, but again, she can't guarantee a pm delivery. If they don't come in the pm next time we will cancel this sale & go with a different brand. The ball is in your court, Sleep Number!"

"We came 10 minutes before closing, bob still greeted me and my family with a positive attitude! Showed us different options/features To helping us choose the perfect mattress in our price range, thank you bob!"

"Amazing customer service. We were greeted by Samaa and she was just fantastic and very helpful gave us a lot of good advice. We have had sleep number bed for many years and are very happy with it."