Pottery Barn
524 Shops At Mission Viejo, Mission Viejo, CA 92691
Hours open
Monday:
10:00 AM - 6:00 PM
Tuesday:
10:00 AM - 8:00 PM
Wednesday:
10:00 AM - 8:00 PM
Thursday:
10:00 AM - 8:00 PM
Friday:
10:00 AM - 8:00 PM
Saturday:
10:00 AM - 8:00 PM
Sunday:
11:00 AM - 6:00 PM
Photos
Location & Phone number
524 Shops At Mission Viejo, Mission Viejo, CA 92691, United States
About the Business
Pottery Barn is a popular furniture and home goods store located at 524 Shops At Mission Viejo in Mission Viejo, California. With a wide selection of high-quality furniture, decor, and accessories, Pottery Barn offers everything you need to create a stylish and comfortable home. Whether you're looking for a new sofa, bedding, or kitchen essentials, you'll find it all at this well-known retailer. With its classic and timeless designs, Pottery Barn is a go-to destination for those looking to elevate their living space. Visit Pottery Barn at Shops At Mission Viejo for all your home furnishing needs.
Reviews
"We saved for months - felt so excited when we finally pulled the trigger on the farmhouse canopy bed. To be able to afford high end furniture felt like such an accomplishment. Turns out the quality is horrible. Canopy was squeaky every time we made the slightest move. It took them a month to come and replace it. Then a few months later the entire bed snapped beneath us. Not even joking! And no, we are not overweight. Mind you we have owned the bed less than 6 months. It’s been over TWO MONTHS we’ve been sleeping in the floor waiting for a replacement. IKEA would have the better move. Really disappointed. Giving two stars because at least they are trying to replace it and make things right…"
"I purchased a backpack online from Pottery Barn Kids. It was shipped to this location for pickup. My son decided he didn't like the backpack (never used), but when I tried to return it, I was given the most difficult time. First I was told that the item was on clearance so they couldn't refund my money. This was not shown any where online upon purchase. Female assisting said, it was only visible on her end, which doesn't make any sense. Next, I was told that they would only be able to send me a gift card in the mail, subtracting a "shipping fee." However I was never charged a shipping fee initially and when I explained this, she refused to refund me back the full amount. In fact, she told me I should be satisfied for being given this amount, because she had the right to give me no refund at all. I am extremely dissatisfied and will not be shopping here again. Customer service was rude and arrogant."
"Love the store, but you will need to have patience taking to the sales there. They are mostly older lady. Either you will get one with attitude or moody or very slow. All and all patience is good!"
"I waited for 15 minutes just standing by the register before someone noticed my existence. It wasn’t very busy, hence the empty register, but still… no employees in sight. Not sure how a business like this stays open."
"This location does a good job keeping their expensive items that are not on sale very organized and easy to go through. The cheaper/ clearance items tend to be left in constant disarray. I think this is done intentionally to discourage people from shopping the clearance items and moving to the more e expensive products because it’s easier to search through. The staff here can be hit or miss too"
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