Mattress Firm Santa Teresa 858 Blossom Hill Road, San Jose, CA 95123

"Jason was very welcoming into his store. He was very professional and made my purchase effortless. I appreciated this because I had to go to work immediately following. I didn’t feel rushed making a selection or indecisive because Jason was able to answer all my questions. I felt confident making my choices because he was detailed in explaining the differences between mattresses and the company’s policies. It was a very great experience."

"As soon as we walked in we were greeted right away with a smile. Came in looking for a bed for my daughter and Ty was the one who helped us. He was amazingly helpful and worked with me around the price range I was looking for and the bed frame I wanted. Daniel also helped out and he was also very helpful and friendly! Thank you guys!"

"Jason was very professional and friendly. Follow up review (Jan 2024): Jason the manager at the Santa Teresa store was extremely helpful and exceeded my expectations! He had heard we were coming to do an exchange, so in advance of us arriving to the store he researched a firmer mattress and called another store to ensure they had the display available for us to try. My mom ended up really liking Jason’s recommendation so we ended up doing an exchange rather than a return. Jason knows his products which is why he was able to make a successful recommendation to us. He did not make us feel bad for exchanging the mattress, and was so accommodating, super friendly. His high level of customer relationship and service is rare and unmatched. My mom and I were so impressed and grateful for his help!!! I highly recommend Jason and his store to anyone looking for a mattress."

"Mattress shopping can be so confusing with so many options to select from. Mattress firm made it so easy beginning to end. The store vibe is a perfect mix of helpfulness, knowledge sharing and genuine friendly/kindness. The no pressure attitude allowed me to leave, think on it and then come back with my questions without guilt. My first interaction was with James and provided me with useful information and caused me to want to do business with Mattress firm rather than other local competitors. Nick guided me through my second / third and final visit. He was super kind allowing me to change the “already in progress” order at the last minute. He did everything he could to ensure the best experience. This is a great team of people."

"Excellent service, extremely knowledgeable and patient explaining all the features and answering my questions. Super friendly too! I bought a mattress here 11 years ago and it was time to replace it. I was happy discovering the same company was in the same location so they could help me pick something comparable. The amazing thing is, the price was only $300 more than 11 years ago! I definitely recommend this store. I worked with Nick, the manager and super good guy."