Sleep Number

"Truly the worst customer service I have ever experienced. I ordered an item which was never delivered by UPS, so much time wasted on the phone with various customer service 'specialists'. Finally deduced the order delivery details were entered incorrectly by the store on purchase, which had put me in an infinite loop of conversations with customer service 'specialists', who seemed to specialize in rudeness and giving me inaccurate information. Avoid this company."

"No one st the store! Sign said “Out to lunch and back at 1555”. We left at 1602 after sitting in our vehicle waiting for someone to return so maybe we’ll try a different store next week! We knew what we wanted and were ready to purchase."

"Jade is the best sales person ever! He will find the perfect solution for you at the best price! He's there for you not for your money. 10/10"

"I bought a top of the line bed and have had issues from day one. First of all it took me 3 months to get the bed I paid cash for and now that I have it my seizures have increased. I have Late Onset Epilepsy and sleep is an important part of my life and my seizures have gone from maybe 1 a month to 2 or 3 a week and they giving issues about returning the bed. They want to only give me half my money back."

"Don't buy, they lie. Magnet torn from bed. Customer service says to fix TORN bed not attached to frame inflate bed further??? Refuses to believe magnet torn from bed. Purchased September 2021. Discovered damage and called April 2022. They won't honor their warranty. Store says nothing they can do and I should call 800 number. Buy something else."