Mattress Firm Colma

"John was fantastic, funny enough we canceled our order with another furniture store to come back and work with him. He listened to our requests and made sure we made a purchase that matched both our needs and our budget. Will be telling my friends to come see him for their bed needs."

"I should have left this review ages ago but finally posting my experience which was a wonderful one. John helped me pick out my mattress and was incredibly knowledgeable about any questions I had, providing me with easy to understand answers and explanations. He helped me for over an hour and ironically being in a mattress store it was not draining or tiring at all. John is a pro and made me confident with the purchase I ended up making and gave me a solid deal. Give John employee of the year and a raise, I can't recommend him and this store enough!"

"Had an all around great experience with Mattress Firm Colma. Gen patiently helped me select the right mattress, and I am SO happy with it. When I was coordinating delivery with my apartment complex, Alina was quick to find answers for me when Gen wasn’t working that shift. When I had questions about a last minute change in delivery, John came to the rescue to help me resolve this. Even the person at the Mattress Firm Livermore Distribution Center (Gary?) was so helpful. Really appreciate the professionalism all around. It makes buying in person a great experience. I’m really glad I didn’t do one of those mattress in a box online companies (because I did do that, and it sucked, which is why I cane here)."

"I wanted to get my parents a mattress and because of the excellent customer service I received a few months prior, I came back to this specific store location. John was very knowledgeable and gave lots of recommendations without pressuring us to get the most expensive option. I came back to this location a week later to put a deposit down and Kayla was able to help me get all the paperwork squared away and I was able to get in and get out under 15 minutes. If you're looking for excellent service, knowledgeable sales associates and people who don't pressure you into buying the most expensive option just to earn a commission, I highly recommend this place."

"I arrived 20 minutes before the store was closing to buy a new mattress. John Maldonado made the process so easy. I was able to check out the mattress I had seen online, get the adjustable base for free and have it scheduled for delivery on the date I wanted. With 2 minutes before closing, John had my order written up and delivery date set! He was very informative, friendly and overall did a wonderful job. I can't thank him enough! If you need a new mattress, definitely come to Mattress Firm in Colma and ask for John Maldonado. I highly recommend him for his exemplary customer service!"