Kiddie Academy of Tustin

14501 Newport Avenue, Tustin, CA 92780

"Attentive teachers and Christian staff and women who will go above and beyond to keep u and ur family safe"

"They didn’t engage with my daughter enough on her first day. She’s a 2 year old. She needed more interaction and 1-on-1 connection to transition. Didn’t like her teacher because she didn’t bother greeting her when we walked in. I only took her for that one day."

"This daycare is horrible, they treated my son with autism unfair, and to be unprofessional and to hear about it still from their employees. My son has not been there for over a month. And he is being talked about still. This daycare isn’t organized as well. They hardly gave my son any attention and did not have any patience for him, PATIENCE is what need to have when you want to work with children."

"I visited the following Kiddie Academy located at 14501 Newport Ave. Tustin, CA 92780 in March looking for a daycare for my two year old son. At the time, this facility was right by my house and seemed like a perfect fit for my son. When I visited them, I was told there were no openings and that I would need to hold a spot for my son by depositing $150. I was told the $150 would simply be a registration fee. Due to me being afraid of losing his spot, I agreed to make the deposit. I handed my credit card to Natasha Pinela. Since there was a window between us, causing us to be separated, I couldn’t see what she was doing back there. When she came back, I was handed a receipt to sign and noticed the price changed tremendously from $150 to $648. When I asked why, I was told by Natasha that she charged me two weeks of tuition ($249 weekly) because my son would for sure attend Kiddie Academy, so she just went ahead and charged me the two weeks. She never mentioned that the deposit was non-refundable. I waited until April but I had not received any calls from the facility updating me on when my son can begin attending Kiddie Academy. Our house had just sold around that time, so I had to also inform them that since we are moving to a house over 30 miles away from this facility, so my son will not be able to attend Kiddie Academy. I decided to go to the facility myself and ask if there were any openings for my son yet. They told me my son may begin attending on June 19. By that date, we have already moved out of Tustin so there is no possible way my son can attend Kiddie Academy. They had charged me $648 without telling me that they would add a two weeks of tuition to the $150, and they also had me deposit $648 three months before (From March to June). I explained to them that my son may not attend Kiddie Academy since we are moving into another city and I asked for a refund. They told me I cannot get a refund because it is non-refundable and that I signed it. I told them how I was never informed the deposit is non-refundable and how I was charged $648 instead of $150 and not told until the money was deposited. The workers at the facility kept laughing and repeating to me how I signed the paper and how I could’ve read the paper. I decided that I would just put my son in for the two weeks that I was charged for but they refused to let me and told me that he needs to attend Kiddie Academy for at least six months. They wouldn’t give me a refund or let my child attend. First of all, I was never told that any deposits were non-refundable. Second, they said to save my sons spot I need to pay $150 registration fee but instead they charged me $648 for his two weeks of tuition without telling me. Third, they charged me $648 to save a spot for my son three months early. Fourth of all, on their ‘ENROLLMENT AGREEMENT’ paper they’ve claimed that they’re registered as LLC but we inquired from the Secretary of State of California Business Programs Division that the company’s name is not listed under any LLC."

"We have been taking our son (Lincoln) to Kiddie Academy since he was 3 months old. He loves it! He is now 6 months and thriving. We always feel confident in leaving him there all day. The teachers love him and take such good care of him. We truly feel so blessed that we found this center! We would recommend it to anyone with kids."