Total Wine & More

"The people there seem to have a stick up their rear ends whenever I go in there shopping. The people who act like liquor connoisseurs hover all over me acting really smug in the Woodland Hills store. It’s really quite nauseating. What do I have to come in dressed in a Versace suit to not be treated like a second class citizen? The service makes you feel like you’re a criminal. I had to wait for him to open the cabinet and bring it out to me like I was going to take something. And they were all gathered in the front talking and acting like I was invisible or something when I asked for access. And this self absorbed blonde girl giving out samples was giving me a weird vibe like I was supposed to be impressed or something by her presence. Very irritating. Going to Mission Liquors from now on where you’re treated equally."

"Here is my experience today. As you walk around the store, you will see by six mixed bottles and get a better price at checkout. Here is their scam. The wine you buy will not be part of the deal. Maybe half will qualify but, they will not work with you. I probably will still shop their. I just want the buying public to be aware of this scam that they are getting away with. After calling the store and spoke with Gustavo, his attitude was not going to work with you so go away. Asked for presidents name, he did not know a name. Gave me corporate number. This is a useless individual. S. Braverman"

"Great staff and event! I went here for an event hosted by Sassenach Spirits and 400 plus of us showed up to meet and greet Sam Heughan and get a signed bottle of his Scottish gin. The staff of both Total Wine and More and Sassenach Spirits kept us informed and organized and Mr. Heughan was awesome and totally worth the wait! Some locals showed up to grab thier purchases and comnented that this store is always busy but it seemed pretty chill to me considering."

"Wow. First time I was in here, I was totally mesmerized! Talk about a selection! Sheesh, there's nothing that compares to this liquor store. Very knowledgeable staff and a very well organized and large selection of wine, beer, and spirits. If you need help picking something out, just ask one of the many people walking about. If they don't know the answer, they'll find someone who does. They do have coupons available in their mailers, so you'll want to get one of those to take 15% off your wine purchases. (note: items ending in "7" are not included in the special). Like a certain warehouse store, you'll be hard-pressed to leave here without spending less than $100, so be careful. They will price-match any legitimate sale price as long as you have proof. Also, sign up online for their mailing and you'll get additional email offers. If this place was any closer to home, I'd be there way too often!"

"This store is located in The Village at Topanga. Fully stocked, super cleaned and organized store with huge selections and excellent customer service. I like that all staff is wearing a mask and enforce physical distancing. The "Tequila isle" has such helpful experts that are happy and ready to help, making one feel welcomed. Great place to find your alcohol and cigar treat."