Ladera Ranch KinderCare 1000 Corporate Drive, Ladera Ranch, CA 92694

"Had an unfortunate experience with this Kindercare facility. The staff, particularly for children under 2 years old, lacked sufficient expertise. Within a week, my child acquired scratches on her face, and the explanation was that she had fallen on the grass. On different occasions, they sent my daughter home simply because she was crying, stating their inability to manage a crying baby. They need more experience teachers that can manage the situations and take responsibility."

"Disappointing Experience with Ladera Ranch Kindercare We applied for our child to be on the waitlist at Ladera Ranch Kindercare in the fall of 2021. Throughout 2022, we inquired three times and received inconsistent information about our position on the waitlist. Sometimes they told us we were 6th in line, other times we were 8th. Today, April 24th, 2023, I called again to check our status, only to find out that they have lost our application and our child's information! We have been waiting for this school to contact us without even knowing that our application was misplaced. When we visited the school to ask about our missing application, they did not directly address the issue. Instead, they brushed us off by saying that there were still five people ahead of us in line. They then told us to call back after our child turns 3 later this year, at which point they would update us on our position and potential enrollment. We cannot help but wonder if this treatment is due to racial discrimination against Asians. Our experience with this school has been extremely disheartening, with dismissive responses and a lack of respect for applicants. It's April 2024, and COVID is no longer a concern, yet we were still not allowed inside the school and had to wait outside while our questions were answered. If it were not for the convenience of this school being close to our home, we would never have applied in the first place. We now have serious concerns about entrusting our child's education to a school that has demonstrated such a lack of goodwill and care. Even if they were to call us now and offer our child a spot, we would not feel comfortable enrolling them. We strongly recommend avoiding this school based on our terrible experience. Disappointing experience with Ladera Ranch Kindercare We applied for the waitlist for Ladera Ranch Kindercare for our children in the fall of 2021. During 2022, we inquired three times and received inconsistent information regarding our spot on the waitlist. Sometimes they told us we were 6th, other times we were 8th. Today, April 24, 2023, I called again to check on our status and found out they had lost our application and child's information! We had been waiting to hear from this school, not knowing that our application had been lost. When we went to the school to inquire about our missing application, they did not address the issue directly. Instead, they told us perfunctorily that there were five more people waiting in line ahead of us. They then asked us to call them later this year after our child turns 3, at which time they would update us on locations and possible enrollment. We can't help but wonder if this treatment is due to racism against Asians. Our experience with Ladera Ranch Kindercare was extremely frustrating, with perfunctory responses and a gross lack of respect for applicants. It's now April 2024 and COVID is no longer an issue, but we are still not allowed into the school and have to wait outside the door for questions to be answered. If it weren't for the school's proximity to our homes, we wouldn't have applied at all. We are now extremely concerned about entrusting our children's education to this school that has shown such a lack of kindness and care. Even if they called us now and offered a spot for our child, we would not feel comfortable enrolling our child. Based on our bad experience, we strongly recommend avoiding Ladera Ranch Kindercare."

"We were excited to have our children reenroll in the LR KinderCare center, after a brief hiatus due to the pandemic. In just the past eight weeks since we’ve been back, our little miss is flourishing and our son is excited to go to school each day. We chose to have our son attend the Kindergarten program here because of the uncertainty of public school in-person learning versus distance learning. We felt it was important that his first year of primary school be amongst peers, versus in front of a screen, and Ms. Christina is such an amazing teacher! Our kiddos get so much individual support and love within their classes, and we believe it all stems from the big heart of the center’s director Colleen, and her vision for her team and all the little people in her care. I love the newly themed “Fab Friday’s” and the daily schedule updates (with photos!!!) through the KinderCare app. We are so happy to be a part of the LR KinderCare family!"

"The nicest directors and teachers I’ve ever experienced. We left another child care facility and I could not be more pleased. We have a child in the infant room and preschool (3 years) room. Each teacher always says hi to my children even walking through the courtyard, they all know them by name, even if it’s not their classroom. Such wonderful people here, would highly recommend!"

"Great day care in the Ladera Ranch area, they have several classes for most ages and do really fun activities all year around. I love that you don't need to bring food as they provide it. I have always seen them taking care and really teaching the kids. Very important bis the fact that if you don't like something or want changes you can always say something and they are very receptive to the idea."