Inland Empire Latino Lawyers Association, Inc. 2060 University Avenue, Riverside, CA 92507

"I emailed IELLA for help with a civil restraining order and they immediately responded giving me an appointment and seemed eager to help me with my paper work. I waited a week and was very happy to finally get some guidance and hopefully have someone review my paper work. However, when I got there the woman who I checked in with asked me what I was there for. According to her I didn’t have a good enough reason to file a restraining order, let alone see a lawyer there for help when she didn’t even listen to my whole explanation. She was very reluctant to help me and basically turned me away. I imagine the lawyers and attorneys there are wonderful and helpful, however the older woman at check in was such a horrible person. I submitted the restraining order on my own. She shouldn’t represent or work for an organization that is meant to help people if she doesn’t like helping people herself. Why talk down on peoples problems like they’re not traumatic enough and speak to me like I’m illiterate? She needs to be replaced with someone professional."

"I don’t appreciate you Diana, you made me drive all the way from Murrieta and never told me I had to bring a rap sheet you filthy imposter."

"They are so helpful and none judgemental. Straight forward and no nonsense."

"For some reason their web site works when it wants to. I use 3 different browsers on my phone, all show the same thing. Nothing! I have to mess around with settings for awhile. Every now and again the site will come up. The female I spoke with was very friendly and informative. Haven't made it there yet. I'm going to the next "clinic"."

"I have gone through the inland Empire Latino services before and it went well, but u fortunately I feel like this time it was a horrible experience. They sent me message to contact them back , so when I called I spoken with a lady named Cristy. She was so rude. She was talking over and would not let me explain that I. Didn’t understand because emails were never sent . I told her by talking over each other that it wasn’t helping me understand what they were asking me to do. She hung up on me twice when I asked to spell out the email to her director. She told me to keep calling back that maybe someone else would be available but she was the only one that kept answering the phone. I was so upset that I cried because I can’t believe they would have someone working for them like this when obviously we don’t know what we’re doing and need the extra help on filing these types of cases. Thank you for responding to my poor rating online . I hope this message in return isn’t just for show. I sent an email and left my phone number. Please get back to me soon."