Rite Aid 806 West Ramsey Street, Banning, CA 92220

"Used to have friendly service. Now most of the employees seem unhappy with the exception of a few. Prices are high and barely any beer in stock. Vendors won't stock beer since Rite aid has bad credit. The pharmacy staff is trying it's best. They are overworked with little help. But prescriptions are prompt. I think they cater more to thieves and the homeless."

"The sales associate Elizabeth has a very nasty attitude and really seems like she does not enjoy working at Rite Aid every single time I go there. If she's the cashier that's taking me next in line I will allow someone to go before me and if she's the only one I have actually put my merchandise back and have gone to another location to avoid her nasty attitude. I went to purchase a particular item that the Beaumont location didn't have it. However, the price was not coming up. She stated to me that she was tired and was not going to walk to the back to figure out the price of the item. She then told me I couldn't purchase it, because it wasn't scanning on the register. I told her they had a tag back there & I told her the price of the item, but she refused to check it & told me if I wanted it I would have to come back another day. She was not alone & didn't have a name tag on. I went to walk back there, because I was going to take the tag to her. On the way walking to the back I saw the manager his name was Fargo. I explained the situation to him and I asked for her name and he looked at her and said "what is your name?" She didn't respond so I asked him what is her name? He refused to tell me. I informed them that I what's going to call corporate. I did not appreciate her treating me the way she did & talking to me the way she did. She also miss scanned the items that was in the sales paper on sale and I brought it to her attention and she said " Do you want the item or not!" I said of course I do but I want it for the price of this listed for in the sales paper it's the exact same item and the sales so active. She said well the manager has gone to the back at this point and I don't have the ability to override it I see that it is supposed to be that price but I don't have the option to make it the correct price. Elizabeth just has a very nasty attitude I've seen her arguing with customers I've seen her dig in her nose cough without covering her mouth and all kind of things that are just absolutely unprofessional. Elizabeth as well as Fargo should definitely not be working in customer service. I also informed her that I was going to do research and find out her name and that's just going to make the matter worse. That's exactly what I have to do and that's when I discovered that her name was Elizabeth."

"I take a prescription that helps me breath. Last month I picked up my prescription. Same one I have been using for years. My doctor changed the prescription about 6 months ago to a higher dose. When I pick it up I did not check the dose. I didn’t notice the dose was wrong. I did notice was I was having a hard time breathing. I checked the dose today. That was when I realized it was not the right one. I called the pharmacy and talked to a pharmacist. He said my prescription would be ready at 11:00. I went in to get it. The girl at the counter said it will be a 100 dollars. I told her I only pay 47 dollars for it. I need the real one, not a generic. My insurance will not pay as much for a generic. At this time she told me that I was only paying a 100, the cost is 300 if I paid for it without insurance. I told her it was not my fault I was given the wrong one. She said yes it was, because I should of checked it before I paid for it. I told her this is not personal because she seemed to be taking this personal. She said she is sensitive and she is taking it personal. I can get my prescription on Monday, that is when it will be in. 4 days without it! She did not care that I was having a problem breathing. Not her problem. I am not going to die, but I will be changing my pharmacy on Monday."

"Was feeling really good having taken pain med, so good the staff helped me with purchases. They even welcome to me to park my RV there where I could sleep it off and feel a bit crisper. Super easy access from the freeway. beautiful nice new shiny store. well stocked shelves"

"This store is great for health care needs, the open floor plan of the store makes it feel very spacious. The only issue is the restroom. It looms clean enough, but smells like it had never been cleaned with cleaner. The urine smell was so strong, my eyes were watering. I travel a ton and very few bathrooms smell like this. Management should take care of this quickly."