7-Eleven

"I bought two cookies from the warmer and a few other items. When I asked the employee for them he went to get them out of the case and then rang all of my goodies up . Then I got outside the store and no cookies I! I was debating on getting them because I'm on a diet anyway ..... When I went back into ask the gentleman that waited on me at approximately 5;45 on July 13 2023 he had long black hair he looked stressed out when he answered me he literally shook his head( hair) and with a grasping breath said ; ( I didn't know and I gave them to you where did they go?) He was Very mad and confused, and he rushed away ....I JUST WANT MY DARN COOKIES!! LOL ! P. S never got them!!!! KRAZYLYONS SAD '"

"They are located across the road from our office park. I've only been in a few times and no one was particularly friendly. Fast forward to today, they are having some sort of event with music blasting so loudly that people on the other end of Zoom calls have asked what's going on in our office. I called the 7-11 location and was handed to a woman who wouldn't give her name. She was rude and dismissive when I asked if they could turn the music down a bit. She barked at me that it would be going on for 5 hours and was a national promotion. I told her they could still have their event without disturbing every business in a half mile. She just snapped that nothing would be done. My next call was to the Napa Sheriff's Department to lodge a noise complaint (I'll address them separately). Still nothing was done. We're 4 hours into this blasting musical mish-mash and everyone in the office is at their wits end. I will never patronize this location so long as they have no respect for their clients or neighbors."

"Shanda Jackson thank you for the great customer service. As my sister and I were there we had trouble pumping gas. And you were very patient with helping us get through the problem with pump machine. Plus you gave exallent service when we ordered food. Chicken sandwiches very good. My sister and I left the store highly satisfied definitely one of the best services 7-Eleven by far. Thank you again. God bless"

"I will have to write this as a 3 star middle of the road. The reason is this store is one of the best 7-11s when it's open. The problem is they close at 3:30 in the morning and reopen at 7. This must be the busiest time for commuters including myself. We need to have some honest hours of operation posted. I posted this yesterday and stopped again this morning. I took 2 pictures of the closed sign out front. I think they're trying to indicate 6 o'clock in the morning. The large hand is on the 6 and the small hand is on the 12 indicating 1230. Whatever the story is at 6:45 and still not open."

"Very new place. Road construction has closed one of the two entrances."