Furniture Design Center

"The salesman was great. The delivery driver tore off my gutter down spout off the side of my house when leaving. The Manager was extremely rude to me when I wanted them to hire a professional to buy and install a new one. He wanted the delivery guys to fix it. Ridiculous. He was so unprofessional I just ended up hiring someone to replace it for me and paid it out-of-pocket. Never will buy from them again."

"Bought new mattress $2000 on sale. It’s the worst bed I have ever owned I told them I wanted a tempure pedic and was talked into this mattress they tried giving me the floor modal before I said something then gave a new version.. I can into store less than 30 days later knowing there was a return and told them this was the worst mattress Iv ever owned they would not return it and said sale items are not returnable wait what this was never told to me there is no sign states there return policies like the law states I’m stuck with a mattress I don’t want it’s been a year and drs confirmed my back is getting worst there said get a new mattress or sleep on floor!"

"I purchased my home in Ukiah 2 and a 1/2 years ago. And I'm so happy I found Furniture Design Center! The sales staff are so helpful And the furniture is of the utmost quality!"

"Very happy with my experience here. We needed all new furniture & found the most stunning sheesham table & coffee bar. They even delivered it & set our bed up for us. These guys are great. Due to COVID we had to wait quite a while for the matching bar stools but thats totally not their fault. I am only mentioning it because I see alot neg reviews about the wait time & I don't think its fair to blame them."

"I have tried to order twice from this company and was applying for their zero percent financing but they keep asking for a down payment. Why? I’m approved and have great credit. I ordered three ish weeks ago a small loveseat and put it on their financing. I just received a bill and I haven’t even received the couch. Their reply to me was just pay it. I said no. I’ll pay it after I get the couch which still isnt scheduled to be here for another week or so. They didn’t care and said they have so many people who want that couch. Well great!!! More sales for you so is it the case that those sales are more important than mine. Like is there only a couple couches made. Well then He said I could come down and make a down payment, but why? I have been approved and have great credit. It’s just such bad business. They must be doing well in this poor economy to be so nonchalant about losing my purchase but I’m happy they are doing well and they would have done $900 more but even more because and I have a whole back living room that need’s refurnishing and a spare upstate bedroom but I’ll go to Willits Furniture Store. They have great quality and really appreciate ALL sales and will work with you. Their furniture is quality. Best of luck."