Best Western Chula Vista/Otay Valley Hotel

"I have been to Best Westerns all over the United States. The two gentlemen that were working the front desk were some of the best staff that I have ever met. Very polite good people. This place is ran very well for a budget motel."

"We had to stay last minute and booking a room was a breeze! We forgot very valuable reading glasses there, but housekeeping and management under Cassandra & Daniel showed integrity and above and beyond customer service by getting them back to us! Thank you so much guys! Customer for life!"

"We needed a place to stay near the border, we flew into Tijuana and arrived after midnight. Staff was super nice, it includes breakfast (they had a staff member constantly replenishing what ran out and keeping everything clean), check in/out was super easy. We had a good quick stay, bed was comfy and room was clean. It did the trick. It's right by a gas station with mini mart which is convenient."

"We just recently stayed, the pictures you see make it seem like it’s a nice place to stay. Don’t be deceived by them! The rooms were so dirty, the carpets were nasty and so were the walls. There was cracked tile, bathtub drain didn’t work. Multiple outlets not working. Shows hot tub, but there isn’t one. You can hear all the traffic from the road. Other people were completely inconsiderate yelling at 2 am. Definitely never staying here again and recommend you keep looking!"