Hampton Inn & Suites Sacramento-Cal Expo

"This location was the worst Hampton I've ever been to. Normally I love the Hampton! This particular hotel feels cheap, rundown, dirty smells bad, and is more like a motel 6 with a high price tag. We were given a room on the freeway side and could hear traffic all night long, as if we were camped right in the street itself. Privacy was minimal, the neighbors could easily be heard conversating , getting up and down from the bed, and even walking around the room. Cleanliness was fine, but they charged us 10.00 for a dirty towel and 10.00 to park in thier small (and only) parking lot outside. House keeping opened our door without knocking and tried to enter before it was even checkout time. I had to ask them to leave, but she was not able to understand anything I said due to a language barrier, making things more frustrating. The whole experience felt very invasive and exausting. I do not recommend this location."

"This has by far been the worst stay I have ever had, my first night I had very load kids screaming for 2 hours and doors being slammed and things hitting the wall next to my head. The next day I came back to the same thing going on. I let front desk know and basically was treated like I was horrible for complaining. I was offended to move rooms I declined because I felt bad, so the family was move right above me so I could hear them running and jumping and slamming doors till 10 pm. Then I was woken up to three men, laughing and singing in the hallway to moved into the room that adjoined mine, and then someone tried to open the adjoining door, scaring the living hell out of me at midnight! What is wrong with people! When was it not okay to care that you are sharing the space with other people!"

"Rooms are newly renovated, well stocked, beds are very very comfortable. Breakfast was stocked, hot and fresh. Guests & Staff was friendly, overly nice, and respectful. The hospitality Clerk, breakfast host, and house keeping were awesome, desk clerk, he deserve management and a raise. His customer service is to the moon. Im upset i forgot his name. We felt like we were visiting at family house. I truly didnt want to leave. I'd definitely stay whenever I come back to Sacramento. Thanks for help making my birthday a great one"

"The hotel is going through a much needed remodel. It was very inconvenient as the lobby and all common areas were being remodeled at the same time. This prevented the use of the ice machine and other amenities like laundry room. We specifically booked a room with a tub and the room did not have a tub, I decided to let it go because I wasn’t confident in the front desk after check in wasn’t smooth. Be aware they hide a $10.00 a night parking fee. The area seemed very unsafe as we pulled into the parking lot. Although the room was remodeled and clean we didn’t get what we wanted. I would suggest renovating one floor at a time and not book customers on a floor that is being worked on all night."

"The room is clean and a nice size. I stayed here for 6 days and felt like I had enough room to live comfortably. The hotel is next to a extremely noisy freeway but aside from that also has a lot of questionable people loitering in the parking lot. On one occasion, someone was at the continental breakfast making themselves PLATES and then was discovered to not even be a guest there. However, he made his way out with tons of food. On another occasion, there was a questionable man (a different one from the breakfast mishap) loitering in the parking lot which made it uncomfortable for guests to go out to their cars or to take their pets to the potty area. My digital key never worked which was not a huge deal but it seemed the front desk was hesitant to provide a key even with the app issue. I appreciated the 24 hour coffee availability and overall cleanliness of the hotel. It’s currently undergoing renovations but that didn’t affect any part of my stay. There isn’t much to do near by nor would you want to walk outside (in the day or the night). We tracked via car about 5 mins to a mall where we are most of our meals because it felt safer than venturing out into the area near the hotel."